Tom's Hardware > Forum > Mobility Brands > Motorola > V265: AVOID THIS PHONE LIKE THE PLAGUE!!!!!

V265: AVOID THIS PHONE LIKE THE PLAGUE!!!!!

Forum Mobility Brands : Motorola - V265: AVOID THIS PHONE LIKE THE PLAGUE!!!!!

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Just got back from a Verizon Service Center and the Tech filled me in on the
whole sorry mess.

The V265 has a design flaw which permits dust to accumulate on the ear and
mouth pieces causing loss of volume at both ends.

Apparently neither Motorola, nor Verizon, took any time, whatsoever, to
field test this model. Mine lasted five weeks before it went out. There was
a lady in front of me in line at the Service Center with the same problem.
The Service Center received eleven brand new V265 phones this morning (after
being out of stock for weeks) and they have one phone left tonight after
replacing existing defective phones. That is the enormity of this problem.

Five freaking weeks of field testing would have identified this issue and
saved thousands and thousands of Verizon customers the headaches and loss of
use they are experiencing right now. The Verizon Tech's are getting the
pleasure of having to deal with irate customers and the Verizon dealers have
gotten calls about this issue as well.

So, for the clowns at Motorola and Verizon, thanks a lot! Jerks.

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