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Internet connection seems to drop offline intermittently

Last response: in Networking
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January 15, 2013 1:12:40 PM

Hello,
My internet connection seems to drop offline randomely while surfing the net. It basically results in yahoo or google freezing for 20-60 seconds before unfreezing and running flawlessly again. I seen a previous post that requested the individual hit start, run, cmd, and enter “tracert www.google.com”.

Windows 7 Professional
Service Pack 1
Intel® Core™2 Duo CPU E8400 @ 3.00GHz
4.00 GB Ram
64-bit Operating System
NOTE: Although I have a wireless router the computer listed here is directly (hardwired) to the modem/router. (Not wi-fi connection) if that helps?

Here are my results:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Home>tracert www.google.com

Tracing route to www.google.com [74.125.130.106]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 <1 ms <1 ms <1 ms 192.168.3.1
3 3 ms 2 ms 6 ms 172.18.48.81
4 5 ms 7 ms 7 ms 10.19.39.1
5 6 ms 6 ms 8 ms 10.5.98.1
6 6 ms 8 ms 8 ms 184.95.1.9
7 16 ms 10 ms 10 ms 38.109.23.137
8 12 ms 10 ms 9 ms 206.51.0.5
9 50 ms 44 ms 43 ms mia2-xe000.bb.caribe.net [209.91.192.5]
10 45 ms 45 ms 45 ms core1-1-0-0.mia.net.google.com [198.32.124.133]

11 98 ms 48 ms 49 ms 209.85.253.74
12 49 ms 47 ms 54 ms 209.85.253.73
13 57 ms 56 ms 60 ms 72.14.239.127
14 * 73 ms 57 ms 209.85.254.249
15 * * 54 ms gh-in-f106.1e100.net [74.125.130.106]

Trace complete.
January 24, 2013 8:02:59 PM

That seems fine, a better test would be a constant ping to google.com to see if you're dropping packets. "ping google.com -t", control+c to quit, but i'd leave it up for an hour or so, see if you notice packet drops when your Inet connection acts up.

I've also see this before with bad/slow DNS servers provided by your ISP causing lookup delays. Try setting your DNS server manually to 8.8.8.8 (google) and see if that fixes the problem. I would probably try the first step first to see if you can narrow down the root cause.
!