can u please teach me the step how to save the laptop email and how to transfer to new pc?
If you are using a different computer, and the same ISP, you don't have to transfer the emails. You will have to logon to your email account using the new computer, , and the emails will be on the ISP's server.
what is ISP mean?Internet Service Provider; aol, ATT, etc
and we don't have any server back up. The ISP has the emails on their server !
i already logon to new computer however i can't trace the old email from my new email.
You logged onto the computer. Did you start email client, and logon to it ?
And yes, you can retrieve all you old email that were in the old pc.
For that you will need to go to the users Data directory where the emails were stored and copy them onto the new PC in the location where the email clients data is stored.
This client stores it's users emails if they were configured into the Microsoft Outlook program to:
Just copy the contents of this folder to the same location in the new pc and it'll work.