(0xc0000005) error

acgayan

Honorable
May 29, 2012
2
0
10,510
i'm using windows 7 32-bit and installed the (Autodesk 3Ds MAX9 32-bit), when i try to run this application a (The application was unable to start correctly (0xc0000005). Click OK to close the application.) error message appears ! .. can you help me please !
 

RealBeast

Titan
Moderator
That version is not Windows 7 compatible, and requires a patch to run in Vista. You might try installing it in XP compatibility mode (doubt that will work) or download XP Mode for Windows 7 if you are running Pro, Ultimate or Enterprise -- Autodesk will work in XP Mode no problem.
 



Are you sure? According to the windows compatibility site and the autodesk web site. Versions above 8.0 should work. the OP probably just needs an upgrade.

http://www.microsoft.com/windows/compatibility/windows-7/en-us/Details.aspx?type=Software&p=Autodesk%203ds%20Max&v=Autodesk&uid=8&l=en&pf=0&pi=8&s=Autodesk%203Ds%20MAX9&os=32-bit

http://usa.autodesk.com/3ds-max/system-requirements/
 

RealBeast

Titan
Moderator
Yes. That version is very old -- around 2007 or earlier, the newer versions have updates to run on Windows 7 as shown in this table (MAX9 is the bottom version):

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=14051406&linkID=9241177#section11

The 2011 and later products work on Windows 7 -- I had to troubleshoot the 2009 version and found that XP Mode was the easiest solution, and also tested in on XP running in VMWare and that works fine.