Disk Drive

Hello,
my disk drive is not working, but it shows that there is a disk in the computer. When I try to open the (Local disk: Q) it tells me that access is denied. Is there any way to fix this?
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  1. Oh, I almost forgot when clicking on the disk drive it tells me to insert a disk into the computer, even though it shows a (Local Disk: Q)
  2. To help us assist you, please provide more information:

    1) Decribe the issue you are having in detail. For example if its with a specific piece of equipment, include the make and model.
    2) When was it last working normally? Since then, did you add/remove any software or hardware?
    3) What steps have you already tried to resolve the problem? (rebooted, searched google, etc)
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