Vostro 3500 win 7 32-bit Laptop crashed. (2 hrs before nightly backup)
After running antivirus boot software, data saved and files were visible on hard drive, which was good news, as data is critical.
However, when the tech arrived, in response to service call request made by laptop mfg., he replaced motherboard. He also replaced the hard drive, (which was password protected) I had set it on BIOS when laptop was first purchased). The tech also re-installed Win7. I was told that I just had to connect drive via USB and copy files to new external hard drive.
I attached the password protected drive, via Sabrent USB adapter), to original laptop. win7 won’t recognize drive and disk management shows unallocated!!! (I am thinking because of it being password protected, am I right?)
Now how do I get the data??? I know someone out there has come across this found a solution, right?
As a last option, a data recovery service was able to retrieve my 500 plus GB of data! (Worth the cost!!)
Besides a nightly hard drive backup, all files are also backed up to a cloud server as well!!!
I am glad that this nightmare is over..