Maxtor external hard drive not recognized

my maxtor onetouch external drive is not being recognized by my computer can someone help?
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  1. To help us assist you, please provide more information:

    1) Decribe the issue you are having in detail. For example if its with a specific piece of equipment, include the make and model.
    2) When was it last working normally? Since then, did you add/remove any software or hardware?
    3) What steps have you already tried to resolve the problem? (rebooted, searched google, etc)
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