Homesupport cisco com guide me

Ramma Kamra

Honorable
Dec 7, 2012
2
0
10,510
My Cisco Linksys model: WRT16ON
Serial No. CSE31J462220

I have lost internet connection on my laptop. I still have it on my desktop, from where I am transmitting this info.
The lady from Cisco over the phone told me I need to reconfigure the wireless connection on my laptop. It is not a hardware issue she said.
However, since my warranty period has expired on JUly 25, 2010, she could (would) not help me. But she gave me this site address.
I am not an expert, so I am seeking your step by step guidance on the procedure whereby I could accomplish this myself.
Thanks. Ramma Kamra
Tel 613 30-2228
rkamra@ncf.ca