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DNS server isn't responding

Last response: in Networking
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January 25, 2013 6:40:47 PM

Hi i occasionally get this message when i run troubleshoot and i've read through the forums to change my dns server ip4 but that does not work (would changing my ip6 help?). I can connect to the router but cannot access the internet sometimes. The internet turns on and off and i would have to wait 5 minutes for it to work again. my ipconfig is below

EDIT: this also happens to another laptop

Windows IP Configuration

Host Name . . . . . . . . . . . . : Chris
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 16-E5-43-BF-E3-CF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
Physical Address. . . . . . . . . : B8-88-E3-5E-17-AD
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Qualcomm Atheros AR5B125 Wireless Network Adapter
Physical Address. . . . . . . . . : 74-E5-43-BF-E3-CF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f405:766a:32b:8cba%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.6(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, 26 January 2013 8:59:33 a.m.
Lease Expires . . . . . . . . . . : Sunday, 27 January 2013 9:22:58 a.m.
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 208987459
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-CE-14-E1-74-E5-43-BF-E3-CF
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{F80154E2-009E-461B-9D58-9A7AE8A377C2}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:38dd:bb52:e403:e90f(Preferred)
Link-local IPv6 Address . . . . . : fe80::38dd:bb52:e403:e90f%16(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 520093696
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-CE-14-E1-74-E5-43-BF-E3-CF
NetBIOS over Tcpip. . . . . . . . : Disabled

More about : dns server responding

January 25, 2013 7:09:37 PM

What are you changing the DNS to?
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January 25, 2013 7:21:40 PM

i changed it on my laptop to 8.8.8.8 and 8.8.4.4. and left the ipv6 as default, should i also change the dns on the router too or leave it as default?

EDIT: since that didn't work i set it back to default
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January 25, 2013 7:31:56 PM

Chrisl123 said:
i changed it on my laptop to 8.8.8.8 and 8.8.4.4. and left the ipv6 as default, should i also change the dns on the router too or leave it as default?

EDIT: since that didn't work i set it back to default


I would try changing the routers dns to 8.8.8.8. At this point it cant hurt to try. Also have you tried a different router,reset, or did a factory restore on the router yet?
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January 25, 2013 7:43:01 PM

havent tried factory restore or a different router, i've restarted it. I've now changed the router dns settings and now waiting to see if it worked
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January 25, 2013 7:47:21 PM

Alright, I should be around later tonight if you don't hear back from me when you post your findings.
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January 26, 2013 4:11:49 PM

nope did not work. any other ideas?
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Best solution

January 26, 2013 11:00:19 PM

Have you tried a new modem? Otherwise try a new router or reset router to factory defaults. If it continues it may be a hardware issue. You could buy a router, and if that fixes it you know the problem, and if it doesn't you can just return the router.
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February 1, 2013 1:32:50 AM

Best answer selected by Chrisl123.
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