Hey All I have had it up to here with TW and this is my last ditch effort. I live in playa vista which is a planned community in LA and our homes are prewired with ethernet/internet with TW. My router is in a panel in the closet (no cover on the panel), and my internet worked FINE for 7 years there. But about 6 months ago TW upgraded all the internet speeds in this neighborhood and its been a disaster since then. They gave me a new motorola wifi router and when its connected the speed is fine, but it CONSTANTLY drops signal every 10 minutes. not just my laptop...my tablet, my wifes laptop, our wifi security camera, etc...all drop at the same time! Once its dropped, the only fix is I have to do a manual "repair" of my wifi connection on my laptop, or toggle the wifi on my tablet. I am sick of doing this every 10 minutes all day long. TW sent technicians out here 4 times, and provided no answers except to keep saying to move the router to the main room. I keep telling them its fine there because it worked fine for 7 YEARS there! its a small condo and I am no more than 15 feet from the wifi at any given time. I have read this could be a DNS issue, and i dont even know what that means but i plugged the dns info into my laptop settings and that didnt seem to do anything. I know this is a settings issue, but dont know what. please help...am so grateful for anyone who can carefully walk me through what to do..i am not an expert so need guidance. thanks