Cant find the some caracters on the keyboard

just bought a HP computer and can't find the @ on the keyboard. I tried every key and nothing. Please help as this key is needed for email address
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More about cant find caracters keyboard
  1. What country are you in?
  2. canada
  3. On an English Canadian keyboard the "@" key is shift-2. On a French Canadian one it is <Alt Gr>-2. Have a look at the layout here.
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