Replaced Printer on the network

[rickbull]

Not sure if this is the correct place for this question, but I will start here.
I just replaced a printer on my network and assigned it the same IP address as the old printer.
When our workstations were XP, all that I would have to do is apply the IP address to the new printer and, as long as the drivers were compatible, the printer would work.
Now that we have Win7 on the workstations, it grays out the printer and wont let me re-enable it.
Any ideas?

 

[Emerald]

is the print set to be Used Offline in Windows7?

in the window that lists your print jobs, click on Printer menu, and make sure that "Use Printer Offline" is unchecked

 

[rickbull]

Set it to use printer offline and didnt make any difference.

 

[hang-the-9]

Sounds like maybe you set the IP settings wrong this time. Double-check the IP, Gateway and Subnet mask on the printer. You don't want the printer to be set to be used offline, uncheck it.

Also check to make sure that you can at least ping the printer IP, and get into it's configuration page. If not, means it's not on the network. Bad network jack, bad IP setting, bad cable, network port, etc...

 

[rickbull]

Actually I knew that I didn't want to use the printer offline.
The IP settings were correct...double checked them and ping worked.
Finally in frustration, I rebooted the printer...it worked after that
Who knew