I have seen a number of similar threads on this topic, and tried the tips in several of them, to no avail. I was hoping the community could help me get to the bottom of this problem.
I am having intermittent internet connectivity on my laptop. Essentially the internet will cut out for 5-10 seconds every minute. If I sit at the cmd prompt running ping, it looks sort of like this:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\>ping www.google.com
Pinging www.l.google.com [173.194.75.106] with 32 bytes of data:
Reply from 173.194.75.106: bytes=32 time=342ms TTL=44
Reply from 173.194.75.106: bytes=32 time=58ms TTL=44
Reply from 173.194.75.106: bytes=32 time=117ms TTL=44
Reply from 173.194.75.106: bytes=32 time=147ms TTL=44
Ping statistics for 173.194.75.106:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 58ms, Maximum = 342ms, Average = 166ms
C:\Users\>ping www.google.com
Pinging www.l.google.com [173.194.75.106] with 32 bytes of data:
Reply from 173.194.75.106: bytes=32 time=60ms TTL=44
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 173.194.75.106:
Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
Approximate round trip times in milli-seconds:
Minimum = 60ms, Maximum = 60ms, Average = 60ms
C:\Users\d>ping www.google.com
Pinging www.l.google.com [173.194.73.99] with 32 bytes of data:
Reply from 173.194.73.99: bytes=32 time=59ms TTL=44
Reply from 173.194.73.99: bytes=32 time=58ms TTL=44
Reply from 173.194.73.99: bytes=32 time=59ms TTL=44
Reply from 173.194.73.99: bytes=32 time=59ms TTL=44
Ping statistics for 173.194.73.99:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 58ms, Maximum = 59ms, Average = 58ms
C:\Users\>ping www.google.com
Pinging www.l.google.com [173.194.73.99] with 32 bytes of data:
Reply from 173.194.73.99: bytes=32 time=74ms TTL=44
Reply from 173.194.73.99: bytes=32 time=59ms TTL=44
Request timed out.
Request timed out.
Ping statistics for 173.194.73.99:
Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 59ms, Maximum = 74ms, Average = 66ms
All other devices on my network (iPad, iPhones, Xbox360, PS3) have no problems. My laptop is a Dell Studio XPS running windows 7. I have McAffee anti virus, and I downloaded and ran AVG Free today, which came up empty.
When I reboot my machine, the problem goes away. After a variable amount of time, can be a couple of days, can be less than an hour, the intermittent internet thing will start again. Once it starts cutting in and out, it persists until I reboot. The trigger does not seem to be a specific program I am running, but I am not sure. Willing to do whatever, short of reformatting, as far as uninstalling programs, installing drivers, taking stuff out of start up.
What other information can I provide to help?
Thanks in advance.
Some cursory system info:
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer Dell Inc.
System Model Studio XPS 1645
System Type x64-based PC
Processor Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz, 1600 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Dell Inc. A13, 4/1/2011
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
Installed Physical Memory (RAM) 6.00 GB
Total Physical Memory 5.99 GB
Available Physical Memory 3.60 GB
Total Virtual Memory 12.0 GB
Available Virtual Memory 9.31 GB
Page File Space 5.99 GB
I am having intermittent internet connectivity on my laptop. Essentially the internet will cut out for 5-10 seconds every minute. If I sit at the cmd prompt running ping, it looks sort of like this:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\>ping www.google.com
Pinging www.l.google.com [173.194.75.106] with 32 bytes of data:
Reply from 173.194.75.106: bytes=32 time=342ms TTL=44
Reply from 173.194.75.106: bytes=32 time=58ms TTL=44
Reply from 173.194.75.106: bytes=32 time=117ms TTL=44
Reply from 173.194.75.106: bytes=32 time=147ms TTL=44
Ping statistics for 173.194.75.106:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 58ms, Maximum = 342ms, Average = 166ms
C:\Users\>ping www.google.com
Pinging www.l.google.com [173.194.75.106] with 32 bytes of data:
Reply from 173.194.75.106: bytes=32 time=60ms TTL=44
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 173.194.75.106:
Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
Approximate round trip times in milli-seconds:
Minimum = 60ms, Maximum = 60ms, Average = 60ms
C:\Users\d>ping www.google.com
Pinging www.l.google.com [173.194.73.99] with 32 bytes of data:
Reply from 173.194.73.99: bytes=32 time=59ms TTL=44
Reply from 173.194.73.99: bytes=32 time=58ms TTL=44
Reply from 173.194.73.99: bytes=32 time=59ms TTL=44
Reply from 173.194.73.99: bytes=32 time=59ms TTL=44
Ping statistics for 173.194.73.99:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 58ms, Maximum = 59ms, Average = 58ms
C:\Users\>ping www.google.com
Pinging www.l.google.com [173.194.73.99] with 32 bytes of data:
Reply from 173.194.73.99: bytes=32 time=74ms TTL=44
Reply from 173.194.73.99: bytes=32 time=59ms TTL=44
Request timed out.
Request timed out.
Ping statistics for 173.194.73.99:
Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 59ms, Maximum = 74ms, Average = 66ms
All other devices on my network (iPad, iPhones, Xbox360, PS3) have no problems. My laptop is a Dell Studio XPS running windows 7. I have McAffee anti virus, and I downloaded and ran AVG Free today, which came up empty.
When I reboot my machine, the problem goes away. After a variable amount of time, can be a couple of days, can be less than an hour, the intermittent internet thing will start again. Once it starts cutting in and out, it persists until I reboot. The trigger does not seem to be a specific program I am running, but I am not sure. Willing to do whatever, short of reformatting, as far as uninstalling programs, installing drivers, taking stuff out of start up.
What other information can I provide to help?
Thanks in advance.
Some cursory system info:
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer Dell Inc.
System Model Studio XPS 1645
System Type x64-based PC
Processor Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz, 1600 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Dell Inc. A13, 4/1/2011
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
Installed Physical Memory (RAM) 6.00 GB
Total Physical Memory 5.99 GB
Available Physical Memory 3.60 GB
Total Virtual Memory 12.0 GB
Available Virtual Memory 9.31 GB
Page File Space 5.99 GB