- Feb 27, 2013
- 5
- 0
- 10,510
OK, so, my ASUS G73 that I've owned for 3 years now is causing me some problems. I recently upgraded it to Windows 8 and got all my drivers and everything sorted out, which was not exactly a small task because ASUS "recommends Windows 8," but will not provide Windows 8 drivers for this laptop :lol:.
The problem I am having is that I will be using my laptop and everything will be working fine, no hangs or anything, when it will stop functioning completely. I'm not able to move the mouse, press CTRL+ALT+DEL, ALT+F4, or anything, so my only option is to reluctantly hold the power button down because the freeze is terminal. The most telling characteristic of the freeze, though, is the looping sound that accompanies it; if I have any sounds playing, like I'm playing, listening to music, or watching a video, the last fraction of a second of the sound will loop indefinitely while my laptop is frozen, leading me to believe this error is related to the audio driver.
However, there seems to be no easy fix, like downloading the latest audio drivers from ASUS. I've been to this ASUS driver link many a time, and if there is a new Realtek driver, I download it in an instant, praying it solves the problem. Unfortunately, it never has, and neither have the Realtek drivers from the Realtek website.
Another issue is that there are no event logs to tell me what happened. I'll go into event viewer post-mortem, and the only reports are these bad boys:
■EventLog 6008: The previous system shutdown at 10:45:40 PM on 2/26/2013 was unexpected.
■Kernel-Power: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
■Eventlog 1101: Audit events have been dropped by the transport. 0
There are no errors before this or after this related to the crash. I'm getting Dhcp-Client errors, but those happen intermittently and are seemingly unrelated to the problem because, when they do happen, they can be hours before a crash happens.
All right, I feel like I've told you everything that's been going on. If anyone has any suggestions or outright solutions, I would love to hear them! Thanks ahead of time!
The problem I am having is that I will be using my laptop and everything will be working fine, no hangs or anything, when it will stop functioning completely. I'm not able to move the mouse, press CTRL+ALT+DEL, ALT+F4, or anything, so my only option is to reluctantly hold the power button down because the freeze is terminal. The most telling characteristic of the freeze, though, is the looping sound that accompanies it; if I have any sounds playing, like I'm playing, listening to music, or watching a video, the last fraction of a second of the sound will loop indefinitely while my laptop is frozen, leading me to believe this error is related to the audio driver.
However, there seems to be no easy fix, like downloading the latest audio drivers from ASUS. I've been to this ASUS driver link many a time, and if there is a new Realtek driver, I download it in an instant, praying it solves the problem. Unfortunately, it never has, and neither have the Realtek drivers from the Realtek website.
Another issue is that there are no event logs to tell me what happened. I'll go into event viewer post-mortem, and the only reports are these bad boys:
■EventLog 6008: The previous system shutdown at 10:45:40 PM on 2/26/2013 was unexpected.
■Kernel-Power: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
■Eventlog 1101: Audit events have been dropped by the transport. 0
There are no errors before this or after this related to the crash. I'm getting Dhcp-Client errors, but those happen intermittently and are seemingly unrelated to the problem because, when they do happen, they can be hours before a crash happens.
All right, I feel like I've told you everything that's been going on. If anyone has any suggestions or outright solutions, I would love to hear them! Thanks ahead of time!
Facebook
Twitter
Instagram