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Help with BSOD

Last response: in Windows 7
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June 7, 2012 3:23:45 AM

About every 10 mins or so my PC screen blacks out, reboots to a blue screen, and re starts.

When it restarts I get a message from windows displaying this error:




Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA801723F010
BCP2: FFFFF88004B70768
BCP3: 0000000000000000
BCP4: 000000000000000D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\060612-11107-01.dmp
C:\Users\Ron\AppData\Local\Temp\WER-16801-0.sysdata.xml

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Any help is surely appreciated! I have no idea whats going on

More about : bsod

a b $ Windows 7
June 7, 2012 4:16:17 AM

try a fresh install of windows to rule out any software problems. if the problem persists then it is a piece of hardware causing the problem.
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June 7, 2012 12:43:12 PM

Do a virus scan. Download spybot and run the scan. If all else fails, go back to the golden rule - reinstall windows.

Like nhasian said, if that still continues, go to 4th floor of a building and drop your computer from there because there is something really screwed with your hardware.

Ok seriously, are you up to figuring out what's causing it by replacing memory modules, disk drives, and/or motherboard, power supply etc. to narrow it down?
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a b $ Windows 7
June 7, 2012 12:57:15 PM

if you have two stick of ram take one of them out and see if the error stops or changes...use open hardware monitor to watch your power supply voltage to see if it dropping. open the case and see that everything plugged in and the fans are moving.
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June 7, 2012 2:14:37 PM

You can run a short list of usual suspects:

1. Are you doing any particular activity when it crashes or is it random?
2. If it stays up long enough, can you assure you have all the latest OS video, audio, NIC and chipset drivers and system board BIOS?
3. Is the system clean inside and all fans running? Will it stay up if the case is wide open?
4. Can you boot from a live CD (Linux distribution for instance) and have it stay up ? If so, it's the OS (and if not look to hardware issues). If your system BIOS supports a diagnostic that may be a good place to start.
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a b $ Windows 7
June 7, 2012 3:58:10 PM

Quote:
Bug Check 0x116: VIDEO_TDR_ERROR


GPU. Either a shoddy driver, or a hardware fault [usually bad VRAM].

Try a different WHQL driver. If the problem remains, RMA the GPU.

And guys, seriously, start looking at the BSOD stop code BEFORE giving advice on how to fix the problem...
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June 7, 2012 4:20:05 PM

Acknowledged. I saw the BC code, but it does not rule out component overheating as a root cause of the failures, and booting from a live CD will take the OS out of the picture and point to hardware if it fails again. Standard troubleshooting is cheaper and less hassle than RMA'ing a part before all data are in.
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