Homesupport cisco com guide me

[DorisE]

My router is not connecting to my Kindle although I have internet. Kindle help indicates that this problem is with the router - maybe needing a new version of Linksys?? I have a Kindle Fire HD. I have also talked to my local internet provider and they indicate that it is a Lynksys problem.

Please help.

 

[inzone]

Are you putting in the correct wireless password ?

Go to any computer currently connected to your wireless network and open the control panel and select Network and Internet , then next select Homegroup , then next select view and print the Homegroup password. The wireless password is on the next page and you can compare and see if it is the same as the one you sare currently entering.

 

[DorisE]

Are you putting in the correct wireless password ?

Go to any computer currently connected to your wireless network and open the control panel and select Network and Internet , then next select Homegroup , then next select view and print the Homegroup password. The wireless password is on the next page and you can compare and see if it is the same as the one you sare currently entering.

Does not show Homegroup and has no password. My Kindle accepts and connects to my Linksys without a password but does not connect to the internet.

 

[inzone]

The other devices on your wireless network can connect to the internet ?

 

[DorisE]

The other devices on your wireless network can connect to the internet ?

Yes.

 

[inzone]

Usually when your connecting to a wireless network there is a password involved to get on and gain access to the network.
When you set up your wireless network did you make a security key ?

 

[DorisE]

Usually when your connecting to a wireless network there is a password involved to get on and gain access to the network.
When you set up your wireless network did you make a security key ?

Where would I find it if I did? Is this the same key that is located on the bottom of the router?

I have not been asked to furnish this to the kindle.

 

[inzone]

Any device that connects to your wireless network has to put in the wireless password. Some devices will ask for the password and others will just have a section in the device that you go into to connect and there is a place for the password. My wife just got an ipad and to connect to the wireless we just went into the network section and made the changes and entered the password. It never asked for it but there was a place for it.
Go to a computer that is currently connected to your wireless network and open the control panel. Select Network and Internet and then next select Homegroup , then next select view and print the Homegroup password. The next page will have the password that is needed to enter your wireless network.