When you call tech support for a certain piece of software or hardware sometimes the call center people will remote your computer. How do they do this without any type of software beyond windows remote desktop? I have a lot of problems with Windows Remote because it barely works on anything from any of the PC's I use. Teamviewer works fine, but Windows Remote Desktop just sucks.
How do they do it without the customer having to change a bunch of stuff?
How do they do it without the customer having to change a bunch of stuff?