DVD Rom problem

Dear friends

My computer runs on Window 7 home premium and I use Cyberlink power 2 go for image and burning. I'm from India and recently we has religious function at home. As this was a personal religious event we took service of professional photographer who shoot the event using his digital camera and converted it to
image on his computer. he burned image on DVD .

I can play burned DVD on traditional DVD player. Though the disk is full my computer drive recognize it as blank DVD. There are total 41 DVDs and some of the DVDs are recognized and can be played on computer. My DVD writer (on PC)is in good condition. The DVD which shows blank on my computer is shown full on photographe's computer.

Unfortunately he could only told me that he has transfered this event from his camera disk to computer using some new HD technology. According to him some configuration changes required on my computer. His computer also run on window 7. Also same photographer did this same event recording for me three years ago and all these DVDs play well on my computer. My DVD Rom drive is hP DVDRAM GT30L
I request your advice and support
Many thanks
2 answers Last reply
More about problem
  1. There are many different DVD disk formats, e.g. +R, -R, +RW, -RW, double layer.
    I think your DVD drive doesn't support the format of that disk.

    To see clearly, you should run a program on both computers, which lists all the supported formats by the drive. Furthermore, you should check, what is the exact format of the disk.

    Or you could copy the disk image to your computer, and use your DVD drive to write a disk. If it can write it, I bet it will be able to read it.
  2. Make sure the photographer has Closed Session on the disc
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