Archived from groups: alt.cellular.sprintpcs (More info?)
I forgot to ask when I activated my new A680 today
I forgot to ask when I activated my new A680 today
Archived from groups: alt.cellular.sprintpcs (More info?)
In article <aomkc.37212$Qy.26219@fed1read04>,
"Blargh" <Blargh@nunya.com> wrote:
> I forgot to ask when I activated my new A680 today
Sorry, Likely they will. Its only if you can convince them you tried to
activate on the web and couldn't; and ask for it not to be charged. If
you have a "Business Account", i.e. you get a discount through your
company, then you have no activation fees EVER. Someone at SprintPCS
recognizes repitative Activation Fees are Customer Unfriendly.
Another Customer unfriendly thing to do. Doing an ESN swap for a new
phone is not setting up or activating a new account, and its just a
rip-off of customers to charge another Activation Fee. It's SprintPCS'
way of saying "Thank you for staying with SprintPCS and buying a new
phone, that'll be an extra $36 thank, you".
In article <aomkc.37212$Qy.26219@fed1read04>,
"Blargh" <Blargh@nunya.com> wrote:
> I forgot to ask when I activated my new A680 today
Sorry, Likely they will. Its only if you can convince them you tried to
activate on the web and couldn't; and ask for it not to be charged. If
you have a "Business Account", i.e. you get a discount through your
company, then you have no activation fees EVER. Someone at SprintPCS
recognizes repitative Activation Fees are Customer Unfriendly.
Another Customer unfriendly thing to do. Doing an ESN swap for a new
phone is not setting up or activating a new account, and its just a
rip-off of customers to charge another Activation Fee. It's SprintPCS'
way of saying "Thank you for staying with SprintPCS and buying a new
phone, that'll be an extra $36 thank, you".
Archived from groups: alt.cellular.sprintpcs (More info?)
If you were a current customer when you activated on *2, there should be no
charge.
Chris
"Blargh" <Blargh@nunya.com> wrote in message
news:aomkc.37212$Qy.26219@fed1read04...
> I forgot to ask when I activated my new A680 today
>
>
If you were a current customer when you activated on *2, there should be no
charge.
Chris
"Blargh" <Blargh@nunya.com> wrote in message
news:aomkc.37212$Qy.26219@fed1read04...
> I forgot to ask when I activated my new A680 today
>
>
Archived from groups: alt.cellular.sprintpcs (More info?)
In article <9Arkc.1097$eH1.618025@newssvr28.news.prodigy.com>,
"Chris Russell" <noone@nowhere.nospam> wrote:
> If you were a current customer when you activated on *2, there should be no
> charge.
>
> Chris
Nice try, thats not true. Any new phone for a non business customer is
likely to get charged.
Or do you have a new URL to prove different.
Currently on the web site it says:
Phone Activation Fee. You may be required to pay a non-refundable phone
activation fee when you activate a new Number, have us switch a Number
to a different phone, have your current Number changed, we activate a
different phone on your existing account or your Service Plan says so.
http://www.sprintpcs.com/common/popups/popLegalTermsPrivacy.html#8
In article <9Arkc.1097$eH1.618025@newssvr28.news.prodigy.com>,
"Chris Russell" <noone@nowhere.nospam> wrote:
> If you were a current customer when you activated on *2, there should be no
> charge.
>
> Chris
Nice try, thats not true. Any new phone for a non business customer is
likely to get charged.
Or do you have a new URL to prove different.
Currently on the web site it says:
Phone Activation Fee. You may be required to pay a non-refundable phone
activation fee when you activate a new Number, have us switch a Number
to a different phone, have your current Number changed, we activate a
different phone on your existing account or your Service Plan says so.
http://www.sprintpcs.com/common/popups/popLegalTermsPrivacy.html#8
Archived from groups: alt.cellular.sprintpcs (More info?)
"Robert M." <rmarkoff@msn.com> wrote in message
news:rmarkoff-CD5955.07480230042004@news06.east.earthlink.net...
> In article <9Arkc.1097$eH1.618025@newssvr28.news.prodigy.com>,
> "Chris Russell" <noone@nowhere.nospam> wrote:
>
> > If you were a current customer when you activated on *2, there should be
no
> > charge.
> >
> > Chris
>
> Nice try, thats not true. Any new phone for a non business customer is
> likely to get charged.
>
> Or do you have a new URL to prove different.
>
>
> Currently on the web site it says:
>
> Phone Activation Fee. You may be required to pay a non-refundable phone
> activation fee when you activate a new Number, have us switch a Number
> to a different phone, have your current Number changed, we activate a
> different phone on your existing account or your Service Plan says so.
>
>
> http://www.sprintpcs.com/common/popups/popLegalTermsPrivacy.html#8
Then SPCS has modified it. In checking the following site -
http://activate.sprintpcs.com/explore/OLAHome.jsp , there is no mention of
activation fees. I called the number listed - 888-715-4588, and asked to
speak to a customer rep. Tracey comes on, and I asked her if SPCS is
charging activation fees for current customers, when switching to a new
phone (keeping the same phone number). There is no activation fee, whether
you have a personal or business account.
Bob
"Robert M." <rmarkoff@msn.com> wrote in message
news:rmarkoff-CD5955.07480230042004@news06.east.earthlink.net...
> In article <9Arkc.1097$eH1.618025@newssvr28.news.prodigy.com>,
> "Chris Russell" <noone@nowhere.nospam> wrote:
>
> > If you were a current customer when you activated on *2, there should be
no
> > charge.
> >
> > Chris
>
> Nice try, thats not true. Any new phone for a non business customer is
> likely to get charged.
>
> Or do you have a new URL to prove different.
>
>
> Currently on the web site it says:
>
> Phone Activation Fee. You may be required to pay a non-refundable phone
> activation fee when you activate a new Number, have us switch a Number
> to a different phone, have your current Number changed, we activate a
> different phone on your existing account or your Service Plan says so.
>
>
> http://www.sprintpcs.com/common/popups/popLegalTermsPrivacy.html#8
Then SPCS has modified it. In checking the following site -
http://activate.sprintpcs.com/explore/OLAHome.jsp , there is no mention of
activation fees. I called the number listed - 888-715-4588, and asked to
speak to a customer rep. Tracey comes on, and I asked her if SPCS is
charging activation fees for current customers, when switching to a new
phone (keeping the same phone number). There is no activation fee, whether
you have a personal or business account.
Bob
Archived from groups: alt.cellular.sprintpcs (More info?)
> There is no activation fee, whether
> you have a personal or business account.
Well thats brand new then, but very welcome.
> There is no activation fee, whether
> you have a personal or business account.
Well thats brand new then, but very welcome.
Archived from groups: alt.cellular.sprintpcs (More info?)
"Nebby0007" <nebby0007@aol.com> wrote in message
news:20040430103646.05458.00000335@mb-m22.aol.com...
> > There is no activation fee, whether
> > you have a personal or business account.
>
> Well thats brand new then, but very welcome.
This is not brand new to me. It has always been the case to my knowledge,
even when i used to sell Sprint phones. i.e, existing customers under
contract changing out phones (esn swap) were not accessed activation fees.
"Nebby0007" <nebby0007@aol.com> wrote in message
news:20040430103646.05458.00000335@mb-m22.aol.com...
> > There is no activation fee, whether
> > you have a personal or business account.
>
> Well thats brand new then, but very welcome.
This is not brand new to me. It has always been the case to my knowledge,
even when i used to sell Sprint phones. i.e, existing customers under
contract changing out phones (esn swap) were not accessed activation fees.
Archived from groups: alt.cellular.sprintpcs (More info?)
DavyDE wrote:
> "Nebby0007" <nebby0007@aol.com> wrote in message
> news:20040430103646.05458.00000335@mb-m22.aol.com...
>
>>>There is no activation fee, whether
>>>you have a personal or business account.
>>
>>Well thats brand new then, but very welcome.
>
>
> This is not brand new to me. It has always been the case to my knowledge,
> even when i used to sell Sprint phones. i.e, existing customers under
> contract changing out phones (esn swap) were not accessed activation fees.
>
>
Between September and November I had a few customers hit with this when
buying upgrade handsets from me.
-mike
DavyDE wrote:
> "Nebby0007" <nebby0007@aol.com> wrote in message
> news:20040430103646.05458.00000335@mb-m22.aol.com...
>
>>>There is no activation fee, whether
>>>you have a personal or business account.
>>
>>Well thats brand new then, but very welcome.
>
>
> This is not brand new to me. It has always been the case to my knowledge,
> even when i used to sell Sprint phones. i.e, existing customers under
> contract changing out phones (esn swap) were not accessed activation fees.
>
>
Between September and November I had a few customers hit with this when
buying upgrade handsets from me.
-mike
Archived from groups: alt.cellular.sprintpcs (More info?)
In article <Tnukc.235$V97.209@newsread1.news.pas.earthlink.net>,
Mike <spamtrap@zbuffer.com> wrote:
> DavyDE wrote:
> > "Nebby0007" <nebby0007@aol.com> wrote in message
> > news:20040430103646.05458.00000335@mb-m22.aol.com...
> >
> >>>There is no activation fee, whether
> >>>you have a personal or business account.
> >>
> >>Well thats brand new then, but very welcome.
> >
> >
> > This is not brand new to me. It has always been the case to my knowledge,
> > even when i used to sell Sprint phones. i.e, existing customers under
> > contract changing out phones (esn swap) were not accessed activation fees.
> >
> >
>
> Between September and November I had a few customers hit with this when
> buying upgrade handsets from me.
I love it when the Sprint supporters can't agree.
Davy says it never happens.
Mike said it happened from Sept to November at least.
In article <Tnukc.235$V97.209@newsread1.news.pas.earthlink.net>,
Mike <spamtrap@zbuffer.com> wrote:
> DavyDE wrote:
> > "Nebby0007" <nebby0007@aol.com> wrote in message
> > news:20040430103646.05458.00000335@mb-m22.aol.com...
> >
> >>>There is no activation fee, whether
> >>>you have a personal or business account.
> >>
> >>Well thats brand new then, but very welcome.
> >
> >
> > This is not brand new to me. It has always been the case to my knowledge,
> > even when i used to sell Sprint phones. i.e, existing customers under
> > contract changing out phones (esn swap) were not accessed activation fees.
> >
> >
>
> Between September and November I had a few customers hit with this when
> buying upgrade handsets from me.
I love it when the Sprint supporters can't agree.
Davy says it never happens.
Mike said it happened from Sept to November at least.
Archived from groups: alt.cellular.sprintpcs (More info?)
"Mike" <spamtrap@zbuffer.com> wrote in message
news:Tnukc.235$V97.209@newsread1.news.pas.earthlink.net...
> DavyDE wrote:
> > "Nebby0007" <nebby0007@aol.com> wrote in message
> > news:20040430103646.05458.00000335@mb-m22.aol.com...
> >
> >>>There is no activation fee, whether
> >>>you have a personal or business account.
> >>
> >>Well thats brand new then, but very welcome.
> >
> >
> > This is not brand new to me. It has always been the case to my
knowledge,
> > even when i used to sell Sprint phones. i.e, existing customers under
> > contract changing out phones (esn swap) were not accessed activation
fees.
> >
> >
>
> Between September and November I had a few customers hit with this when
> buying upgrade handsets from me.
> -mike
Did they get the activation charges credited off their accounts?
Bob
"Mike" <spamtrap@zbuffer.com> wrote in message
news:Tnukc.235$V97.209@newsread1.news.pas.earthlink.net...
> DavyDE wrote:
> > "Nebby0007" <nebby0007@aol.com> wrote in message
> > news:20040430103646.05458.00000335@mb-m22.aol.com...
> >
> >>>There is no activation fee, whether
> >>>you have a personal or business account.
> >>
> >>Well thats brand new then, but very welcome.
> >
> >
> > This is not brand new to me. It has always been the case to my
knowledge,
> > even when i used to sell Sprint phones. i.e, existing customers under
> > contract changing out phones (esn swap) were not accessed activation
fees.
> >
> >
>
> Between September and November I had a few customers hit with this when
> buying upgrade handsets from me.
> -mike
Did they get the activation charges credited off their accounts?
Bob
Archived from groups: alt.cellular.sprintpcs (More info?)
Bob Smith wrote:
>>Between September and November I had a few customers hit with this when
>>buying upgrade handsets from me.
>>-mike
>
>
> Did they get the activation charges credited off their accounts?
>
> Bob
>
>
Not that I'm aware of. Most of them chose to renew their contracts in
exchange for a waiver.
-mike
Bob Smith wrote:
>>Between September and November I had a few customers hit with this when
>>buying upgrade handsets from me.
>>-mike
>
>
> Did they get the activation charges credited off their accounts?
>
> Bob
>
>
Not that I'm aware of. Most of them chose to renew their contracts in
exchange for a waiver.
-mike
Archived from groups: alt.cellular.sprintpcs (More info?)
Bob Smith <usirsclt_No_Way_Spam_@earthlink.net> wrote:
> Then SPCS has modified it. In checking the following site -
> http://activate.sprintpcs.com/explore/OLAHome.jsp , there is no mention of
> activation fees. I called the number listed - 888-715-4588, and asked to
> speak to a customer rep. Tracey comes on, and I asked her if SPCS is
> charging activation fees for current customers, when switching to a new
> phone (keeping the same phone number). There is no activation fee, whether
> you have a personal or business account.
We did not get charged activation when switching to the phone we bought on
eBay a couple months ago.
It's not the first time I've switched Sprint PCS phones, and I've never
been charged activation fees. In fact, I've never heard of any carrier charging
activation fees for existing customers just for switching phones. Certainly,
none of the carriers I've used do.
--
JustThe.net Internet & New Media Services, Apple Valley, CA PGP: 0xE3AE35ED
Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / sjsobol@JustThe.net
Domain Names, $9.95/yr, 24x7 service: http://DomainNames.JustThe.net/
"someone once called me a sofa, but i didn't feel compelled to rush out and buy
slip covers." -adam brower * Hiroshima '45, Chernobyl '86, Windows 98/2000/2003
Bob Smith <usirsclt_No_Way_Spam_@earthlink.net> wrote:
> Then SPCS has modified it. In checking the following site -
> http://activate.sprintpcs.com/explore/OLAHome.jsp , there is no mention of
> activation fees. I called the number listed - 888-715-4588, and asked to
> speak to a customer rep. Tracey comes on, and I asked her if SPCS is
> charging activation fees for current customers, when switching to a new
> phone (keeping the same phone number). There is no activation fee, whether
> you have a personal or business account.
We did not get charged activation when switching to the phone we bought on
eBay a couple months ago.
It's not the first time I've switched Sprint PCS phones, and I've never
been charged activation fees. In fact, I've never heard of any carrier charging
activation fees for existing customers just for switching phones. Certainly,
none of the carriers I've used do.
--
JustThe.net Internet & New Media Services, Apple Valley, CA PGP: 0xE3AE35ED
Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / sjsobol@JustThe.net
Domain Names, $9.95/yr, 24x7 service: http://DomainNames.JustThe.net/
"someone once called me a sofa, but i didn't feel compelled to rush out and buy
slip covers." -adam brower * Hiroshima '45, Chernobyl '86, Windows 98/2000/2003
Archived from groups: alt.cellular.sprintpcs (More info?)
"Robert M." <rmarkoff@msn.com> wrote in message
news:rmarkoff-69A280.11222330042004@news06.east.earthlink.net...
> In article <Tnukc.235$V97.209@newsread1.news.pas.earthlink.net>,
> Mike <spamtrap@zbuffer.com> wrote:
>
> > DavyDE wrote:
> > > "Nebby0007" <nebby0007@aol.com> wrote in message
> > > news:20040430103646.05458.00000335@mb-m22.aol.com...
> > >
> > >>>There is no activation fee, whether
> > >>>you have a personal or business account.
> > >>
> > >>Well thats brand new then, but very welcome.
> > >
> > >
> > > This is not brand new to me. It has always been the case to my
knowledge,
> > > even when i used to sell Sprint phones. i.e, existing customers under
> > > contract changing out phones (esn swap) were not accessed activation
fees.
> > >
> > >
> >
> > Between September and November I had a few customers hit with this when
> > buying upgrade handsets from me.
>
>
> I love it when the Sprint supporters can't agree.
>
> Davy says it never happens.
>
> Mike said it happened from Sept to November at least.
If you would just be objective for a moment.....i meant that when i sold
phones for Sprint....which is my personal experience, that there were not
charging activation fees for existing customers. I'm not disputing anyone's
experiences in that regard. Just try to be an objective individual, will
you.
"Robert M." <rmarkoff@msn.com> wrote in message
news:rmarkoff-69A280.11222330042004@news06.east.earthlink.net...
> In article <Tnukc.235$V97.209@newsread1.news.pas.earthlink.net>,
> Mike <spamtrap@zbuffer.com> wrote:
>
> > DavyDE wrote:
> > > "Nebby0007" <nebby0007@aol.com> wrote in message
> > > news:20040430103646.05458.00000335@mb-m22.aol.com...
> > >
> > >>>There is no activation fee, whether
> > >>>you have a personal or business account.
> > >>
> > >>Well thats brand new then, but very welcome.
> > >
> > >
> > > This is not brand new to me. It has always been the case to my
knowledge,
> > > even when i used to sell Sprint phones. i.e, existing customers under
> > > contract changing out phones (esn swap) were not accessed activation
fees.
> > >
> > >
> >
> > Between September and November I had a few customers hit with this when
> > buying upgrade handsets from me.
>
>
> I love it when the Sprint supporters can't agree.
>
> Davy says it never happens.
>
> Mike said it happened from Sept to November at least.
If you would just be objective for a moment.....i meant that when i sold
phones for Sprint....which is my personal experience, that there were not
charging activation fees for existing customers. I'm not disputing anyone's
experiences in that regard. Just try to be an objective individual, will
you.
Archived from groups: alt.cellular.sprintpcs (More info?)
"Bob Smith" <usirsclt_No_Way_Spam_@earthlink.net> wrote in message
news:Rdvkc.341$Hs1.99@newsread2.news.pas.earthlink.net...
>
> "Mike" <spamtrap@zbuffer.com> wrote in message
> news:Tnukc.235$V97.209@newsread1.news.pas.earthlink.net...
> > DavyDE wrote:
> > > "Nebby0007" <nebby0007@aol.com> wrote in message
> > > news:20040430103646.05458.00000335@mb-m22.aol.com...
> > >
> > >>>There is no activation fee, whether
> > >>>you have a personal or business account.
> > >>
> > >>Well thats brand new then, but very welcome.
> > >
> > >
> > > This is not brand new to me. It has always been the case to my
> knowledge,
> > > even when i used to sell Sprint phones. i.e, existing customers under
> > > contract changing out phones (esn swap) were not accessed activation
> fees.
> > >
> > >
> >
> > Between September and November I had a few customers hit with this when
> > buying upgrade handsets from me.
> > -mike
>
> Did they get the activation charges credited off their accounts?
>
> Bob
>
>
Most of the customers who came back to me when they got their bill got
credited back by Sprint. I usually made sure that i kept on top of it.
"Bob Smith" <usirsclt_No_Way_Spam_@earthlink.net> wrote in message
news:Rdvkc.341$Hs1.99@newsread2.news.pas.earthlink.net...
>
> "Mike" <spamtrap@zbuffer.com> wrote in message
> news:Tnukc.235$V97.209@newsread1.news.pas.earthlink.net...
> > DavyDE wrote:
> > > "Nebby0007" <nebby0007@aol.com> wrote in message
> > > news:20040430103646.05458.00000335@mb-m22.aol.com...
> > >
> > >>>There is no activation fee, whether
> > >>>you have a personal or business account.
> > >>
> > >>Well thats brand new then, but very welcome.
> > >
> > >
> > > This is not brand new to me. It has always been the case to my
> knowledge,
> > > even when i used to sell Sprint phones. i.e, existing customers under
> > > contract changing out phones (esn swap) were not accessed activation
> fees.
> > >
> > >
> >
> > Between September and November I had a few customers hit with this when
> > buying upgrade handsets from me.
> > -mike
>
> Did they get the activation charges credited off their accounts?
>
> Bob
>
>
Most of the customers who came back to me when they got their bill got
credited back by Sprint. I usually made sure that i kept on top of it.
Archived from groups: alt.cellular.sprintpcs (More info?)
In article <Lwxkc.611$8S1.511@newsread2.news.atl.earthlink.net>,
"DavyDE" <DavyDE@NYC.ny> wrote:
> > Did they get the activation charges credited off their accounts?
> >
> > Bob
> >
> >
>
> Most of the customers who came back to me when they got their bill got
> credited back by Sprint. I usually made sure that i kept on top of it.
Only most? What position are you with SprintPCS that you can help some,
and not others? Whats wrong with a consistant policy??
In article <Lwxkc.611$8S1.511@newsread2.news.atl.earthlink.net>,
"DavyDE" <DavyDE@NYC.ny> wrote:
> > Did they get the activation charges credited off their accounts?
> >
> > Bob
> >
> >
>
> Most of the customers who came back to me when they got their bill got
> credited back by Sprint. I usually made sure that i kept on top of it.
Only most? What position are you with SprintPCS that you can help some,
and not others? Whats wrong with a consistant policy??
Archived from groups: alt.cellular.sprintpcs (More info?)
In article <Vuxkc.609$8S1.321@newsread2.news.atl.earthlink.net>,
"DavyDE" <DavyDE@NYC.ny> wrote:
>
> "Robert M." <rmarkoff@msn.com> wrote in message
> news:rmarkoff-69A280.11222330042004@news06.east.earthlink.net...
> > In article <Tnukc.235$V97.209@newsread1.news.pas.earthlink.net>,
> > Mike <spamtrap@zbuffer.com> wrote:
> >
> > > DavyDE wrote:
> > > > "Nebby0007" <nebby0007@aol.com> wrote in message
> > > > news:20040430103646.05458.00000335@mb-m22.aol.com...
> > > >
> > > >>>There is no activation fee, whether
> > > >>>you have a personal or business account.
> > > >>
> > > >>Well thats brand new then, but very welcome.
> > > >
> > > >
> > > > This is not brand new to me. It has always been the case to my
> knowledge,
> > > > even when i used to sell Sprint phones. i.e, existing customers under
> > > > contract changing out phones (esn swap) were not accessed activation
> fees.
> > > >
> > > >
> > >
> > > Between September and November I had a few customers hit with this when
> > > buying upgrade handsets from me.
> >
> >
> > I love it when the Sprint supporters can't agree.
> >
> > Davy says it never happens.
> >
> > Mike said it happened from Sept to November at least.
>
> If you would just be objective for a moment.....i meant that when i sold
> phones for Sprint....which is my personal experience, that there were not
> charging activation fees for existing customers. I'm not disputing anyone's
> experiences in that regard. Just try to be an objective individual, will
> you.
Fine but thats a step back from your original statement. Thank you.
In article <Vuxkc.609$8S1.321@newsread2.news.atl.earthlink.net>,
"DavyDE" <DavyDE@NYC.ny> wrote:
>
> "Robert M." <rmarkoff@msn.com> wrote in message
> news:rmarkoff-69A280.11222330042004@news06.east.earthlink.net...
> > In article <Tnukc.235$V97.209@newsread1.news.pas.earthlink.net>,
> > Mike <spamtrap@zbuffer.com> wrote:
> >
> > > DavyDE wrote:
> > > > "Nebby0007" <nebby0007@aol.com> wrote in message
> > > > news:20040430103646.05458.00000335@mb-m22.aol.com...
> > > >
> > > >>>There is no activation fee, whether
> > > >>>you have a personal or business account.
> > > >>
> > > >>Well thats brand new then, but very welcome.
> > > >
> > > >
> > > > This is not brand new to me. It has always been the case to my
> knowledge,
> > > > even when i used to sell Sprint phones. i.e, existing customers under
> > > > contract changing out phones (esn swap) were not accessed activation
> fees.
> > > >
> > > >
> > >
> > > Between September and November I had a few customers hit with this when
> > > buying upgrade handsets from me.
> >
> >
> > I love it when the Sprint supporters can't agree.
> >
> > Davy says it never happens.
> >
> > Mike said it happened from Sept to November at least.
>
> If you would just be objective for a moment.....i meant that when i sold
> phones for Sprint....which is my personal experience, that there were not
> charging activation fees for existing customers. I'm not disputing anyone's
> experiences in that regard. Just try to be an objective individual, will
> you.
Fine but thats a step back from your original statement. Thank you.
Archived from groups: alt.cellular.sprintpcs (More info?)
Robert M. <rmarkoff@msn.com> wrote:
>> If you would just be objective for a moment.....i meant that when i sold
>> phones for Sprint....which is my personal experience, that there were not
>> charging activation fees for existing customers. I'm not disputing anyone's
>> experiences in that regard. Just try to be an objective individual, will
>> you.
>
> Fine but thats a step back from your original statement. Thank you.
And if I am not mistaken, Mike works for an indirect dealer, and the rules
might be different for them.
--
JustThe.net Internet & New Media Services, Apple Valley, CA PGP: 0xE3AE35ED
Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / sjsobol@JustThe.net
Domain Names, $9.95/yr, 24x7 service: http://DomainNames.JustThe.net/
"someone once called me a sofa, but i didn't feel compelled to rush out and buy
slip covers." -adam brower * Hiroshima '45, Chernobyl '86, Windows 98/2000/2003
Robert M. <rmarkoff@msn.com> wrote:
>> If you would just be objective for a moment.....i meant that when i sold
>> phones for Sprint....which is my personal experience, that there were not
>> charging activation fees for existing customers. I'm not disputing anyone's
>> experiences in that regard. Just try to be an objective individual, will
>> you.
>
> Fine but thats a step back from your original statement. Thank you.
And if I am not mistaken, Mike works for an indirect dealer, and the rules
might be different for them.
--
JustThe.net Internet & New Media Services, Apple Valley, CA PGP: 0xE3AE35ED
Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / sjsobol@JustThe.net
Domain Names, $9.95/yr, 24x7 service: http://DomainNames.JustThe.net/
"someone once called me a sofa, but i didn't feel compelled to rush out and buy
slip covers." -adam brower * Hiroshima '45, Chernobyl '86, Windows 98/2000/2003
Archived from groups: alt.cellular.sprintpcs (More info?)
I have been a Sprint customer for 6 or 7 years and have never been charged
an activation fee.
"Robert M." <rmarkoff@msn.com> wrote in message
news:rmarkoff-CD5955.07480230042004@news06.east.earthlink.net...
> In article <9Arkc.1097$eH1.618025@newssvr28.news.prodigy.com>,
> "Chris Russell" <noone@nowhere.nospam> wrote:
>
> > If you were a current customer when you activated on *2, there should be
no
> > charge.
> >
> > Chris
>
> Nice try, thats not true. Any new phone for a non business customer is
> likely to get charged.
>
> Or do you have a new URL to prove different.
>
>
> Currently on the web site it says:
>
> Phone Activation Fee. You may be required to pay a non-refundable phone
> activation fee when you activate a new Number, have us switch a Number
> to a different phone, have your current Number changed, we activate a
> different phone on your existing account or your Service Plan says so.
>
>
> http://www.sprintpcs.com/common/popups/popLegalTermsPrivacy.html#8
I have been a Sprint customer for 6 or 7 years and have never been charged
an activation fee.
"Robert M." <rmarkoff@msn.com> wrote in message
news:rmarkoff-CD5955.07480230042004@news06.east.earthlink.net...
> In article <9Arkc.1097$eH1.618025@newssvr28.news.prodigy.com>,
> "Chris Russell" <noone@nowhere.nospam> wrote:
>
> > If you were a current customer when you activated on *2, there should be
no
> > charge.
> >
> > Chris
>
> Nice try, thats not true. Any new phone for a non business customer is
> likely to get charged.
>
> Or do you have a new URL to prove different.
>
>
> Currently on the web site it says:
>
> Phone Activation Fee. You may be required to pay a non-refundable phone
> activation fee when you activate a new Number, have us switch a Number
> to a different phone, have your current Number changed, we activate a
> different phone on your existing account or your Service Plan says so.
>
>
> http://www.sprintpcs.com/common/popups/popLegalTermsPrivacy.html#8
Archived from groups: alt.cellular.sprintpcs (More info?)
"Chris Warner" <warnercc@mchsi.com> wrote in message
news:YUykc.4538$0H1.457123@attbi_s54...
> I have been a Sprint customer for 6 or 7 years and have never been charged
> an activation fee.
Nor have I, and that's going back to 1998 when SPCS wasn't charging to
activate phones, save for adding my daughter's phone to our account 3 years
ago.
Bob
"Chris Warner" <warnercc@mchsi.com> wrote in message
news:YUykc.4538$0H1.457123@attbi_s54...
> I have been a Sprint customer for 6 or 7 years and have never been charged
> an activation fee.
Nor have I, and that's going back to 1998 when SPCS wasn't charging to
activate phones, save for adding my daughter's phone to our account 3 years
ago.
Bob
Archived from groups: alt.cellular.sprintpcs (More info?)
As usual the one and only moron is wrong. The only activation fee I ever
paid was back in 1998 ($12?). Re-activating my phone after being lost for 4
days-no fee. Activating my latest phone-no fee. Buying a friend a new
phone (her 2nd)-no fee for her. Look up the true definition of may. It
means they have the discretion to charge it or not. I have a hunch Philly
that you have had to pay a fee each time for obvious reasons.
Chris
"Robert M." <rmarkoff@msn.com> wrote in message
news:rmarkoff-CD5955.07480230042004@news06.east.earthlink.net...
> In article <9Arkc.1097$eH1.618025@newssvr28.news.prodigy.com>,
> "Chris Russell" <noone@nowhere.nospam> wrote:
>
> > If you were a current customer when you activated on *2, there should be
no
> > charge.
> >
> > Chris
>
> Nice try, thats not true. Any new phone for a non business customer is
> likely to get charged.
>
> Or do you have a new URL to prove different.
>
>
> Currently on the web site it says:
>
> Phone Activation Fee. You may be required to pay a non-refundable phone
> activation fee when you activate a new Number, have us switch a Number
> to a different phone, have your current Number changed, we activate a
> different phone on your existing account or your Service Plan says so.
>
>
> http://www.sprintpcs.com/common/popups/popLegalTermsPrivacy.html#8
As usual the one and only moron is wrong. The only activation fee I ever
paid was back in 1998 ($12?). Re-activating my phone after being lost for 4
days-no fee. Activating my latest phone-no fee. Buying a friend a new
phone (her 2nd)-no fee for her. Look up the true definition of may. It
means they have the discretion to charge it or not. I have a hunch Philly
that you have had to pay a fee each time for obvious reasons.
Chris
"Robert M." <rmarkoff@msn.com> wrote in message
news:rmarkoff-CD5955.07480230042004@news06.east.earthlink.net...
> In article <9Arkc.1097$eH1.618025@newssvr28.news.prodigy.com>,
> "Chris Russell" <noone@nowhere.nospam> wrote:
>
> > If you were a current customer when you activated on *2, there should be
no
> > charge.
> >
> > Chris
>
> Nice try, thats not true. Any new phone for a non business customer is
> likely to get charged.
>
> Or do you have a new URL to prove different.
>
>
> Currently on the web site it says:
>
> Phone Activation Fee. You may be required to pay a non-refundable phone
> activation fee when you activate a new Number, have us switch a Number
> to a different phone, have your current Number changed, we activate a
> different phone on your existing account or your Service Plan says so.
>
>
> http://www.sprintpcs.com/common/popups/popLegalTermsPrivacy.html#8
Archived from groups: alt.cellular.sprintpcs (More info?)
Steven J Sobol wrote:
> And if I am not mistaken, Mike works for an indirect dealer, and the rules
> might be different for them.
Don't know if the rules are different. It was kinda random during that
time - which made it a little harder for me to sell phone upgrades. I
was a bit newer on the job then too. I had just started, now I manage
a store with the same company. That means I take a little less guff on
the phone now, and I'm more careful in my language to make sure I ask
for exactly the right thing. If someone asked for a fee today from one
of my customers, I'd either argue the point or call right back. I've
also found a better activation hotline, geared to indirect retailers.
Quite a bit has changed.
On the other hand, an ESN swap is an ESN swap. I have to think it was a
quota thing back then. With WLNP on the horizon, every time I called, it
was hard to get off the phone without being pushed for a contract
extension. It was almost so bad that one couldn't make a payment over
the phone without a renewal. These days, they'll even do a plan change
in the right circumstances without a renewal.
-mike
Steven J Sobol wrote:
> And if I am not mistaken, Mike works for an indirect dealer, and the rules
> might be different for them.
Don't know if the rules are different. It was kinda random during that
time - which made it a little harder for me to sell phone upgrades. I
was a bit newer on the job then too.
I had just started, now I manage a store with the same company. That means I take a little less guff on
the phone now, and I'm more careful in my language to make sure I ask
for exactly the right thing. If someone asked for a fee today from one
of my customers, I'd either argue the point or call right back. I've
also found a better activation hotline, geared to indirect retailers.
Quite a bit has changed.
On the other hand, an ESN swap is an ESN swap. I have to think it was a
quota thing back then. With WLNP on the horizon, every time I called, it
was hard to get off the phone without being pushed for a contract
extension. It was almost so bad that one couldn't make a payment over
the phone without a renewal. These days, they'll even do a plan change
in the right circumstances without a renewal.
-mike
Archived from groups: alt.cellular.sprintpcs (More info?)
Robert M. wrote:
>
> I love it when the Sprint supporters can't agree.
>
> Davy says it never happens.
>
> Mike said it happened from Sept to November at least.
Just as an aside, I'm not a Sprint supporter.
I have days when they make me very angry.
I've had their service for a few years, and I've sold their service for
a number of months at my current job, with it as a distant sideline
(meaning I sold it perhaps four times in three years) at another job.
I'm not certain, but I think I activated initially in 1997, long before
I worked anywhere that sold cell phones. I don't have a dealer plan on
my account, and I don't have a special hotline for customer service. I
had a short stint on Verizon in perhaps 2001 and I hated it. I shopped
T-Mobile, AT&T, Cingular and Verizon last fall, and chose to keep
Sprint. I decided to keep the Sprint because I still liked the deals
they had. I even got a Go Phone because it represented a better deal
when I wanted a temporary line in a different area code. Even the
Siemens A56i, a $69.99 prepaid phone, bested my Sprint A620's SMS
performance, and when I switched to using a T68i, I became even more
frustrated with my A620's sms performance. With MO-SMS on my 8200, I'm
about as happy as I can get with my personal customer experience. The Go
Phone is canceled (AT&T customer service really wasn't that bad.) and
I'm back to Sprint-only.
I'm not against going in for retention deals, and I don't think Sprint
is the best option for everyone.
Robert M. wrote:
>
> I love it when the Sprint supporters can't agree.
>
> Davy says it never happens.
>
> Mike said it happened from Sept to November at least.
Just as an aside, I'm not a Sprint supporter.
I have days when they make me very angry.
I've had their service for a few years, and I've sold their service for
a number of months at my current job, with it as a distant sideline
(meaning I sold it perhaps four times in three years) at another job.
I'm not certain, but I think I activated initially in 1997, long before
I worked anywhere that sold cell phones. I don't have a dealer plan on
my account, and I don't have a special hotline for customer service. I
had a short stint on Verizon in perhaps 2001 and I hated it. I shopped
T-Mobile, AT&T, Cingular and Verizon last fall, and chose to keep
Sprint. I decided to keep the Sprint because I still liked the deals
they had. I even got a Go Phone because it represented a better deal
when I wanted a temporary line in a different area code. Even the
Siemens A56i, a $69.99 prepaid phone, bested my Sprint A620's SMS
performance, and when I switched to using a T68i, I became even more
frustrated with my A620's sms performance. With MO-SMS on my 8200, I'm
about as happy as I can get with my personal customer experience. The Go
Phone is canceled (AT&T customer service really wasn't that bad.) and
I'm back to Sprint-only.
I'm not against going in for retention deals, and I don't think Sprint
is the best option for everyone.
Archived from groups: alt.cellular.sprintpcs (More info?)
"Mike" <spamtrap@zbuffer.com> wrote in message
news:z1Bkc.709$V97.464@newsread1.news.pas.earthlink.net...
> Steven J Sobol wrote:
>
> > And if I am not mistaken, Mike works for an indirect dealer, and the
rules
> > might be different for them.
>
> Don't know if the rules are different. It was kinda random during that
> time - which made it a little harder for me to sell phone upgrades. I
> was a bit newer on the job then too. I had just started, now I manage
> a store with the same company. That means I take a little less guff on
> the phone now, and I'm more careful in my language to make sure I ask
> for exactly the right thing. If someone asked for a fee today from one
> of my customers, I'd either argue the point or call right back. I've
> also found a better activation hotline, geared to indirect retailers.
>
> Quite a bit has changed.
>
> On the other hand, an ESN swap is an ESN swap. I have to think it was a
> quota thing back then. With WLNP on the horizon, every time I called, it
> was hard to get off the phone without being pushed for a contract
> extension. It was almost so bad that one couldn't make a payment over
> the phone without a renewal. These days, they'll even do a plan change
> in the right circumstances without a renewal.
> -mike
>
You're right about the WLNP scenario. I noticed that as it drew nearer there
was this insistent urge to get a contract renewal everytime one called in
for any reason. I had a way of dealing with them in that regard and
sometimes it took some raised voices.
"Mike" <spamtrap@zbuffer.com> wrote in message
news:z1Bkc.709$V97.464@newsread1.news.pas.earthlink.net...
> Steven J Sobol wrote:
>
> > And if I am not mistaken, Mike works for an indirect dealer, and the
rules
> > might be different for them.
>
> Don't know if the rules are different. It was kinda random during that
> time - which made it a little harder for me to sell phone upgrades. I
> was a bit newer on the job then too.
I had just started, now I manage> a store with the same company. That means I take a little less guff on
> the phone now, and I'm more careful in my language to make sure I ask
> for exactly the right thing. If someone asked for a fee today from one
> of my customers, I'd either argue the point or call right back. I've
> also found a better activation hotline, geared to indirect retailers.
>
> Quite a bit has changed.
>
> On the other hand, an ESN swap is an ESN swap. I have to think it was a
> quota thing back then. With WLNP on the horizon, every time I called, it
> was hard to get off the phone without being pushed for a contract
> extension. It was almost so bad that one couldn't make a payment over
> the phone without a renewal. These days, they'll even do a plan change
> in the right circumstances without a renewal.
> -mike
>
You're right about the WLNP scenario. I noticed that as it drew nearer there
was this insistent urge to get a contract renewal everytime one called in
for any reason. I had a way of dealing with them in that regard and
sometimes it took some raised voices.
Archived from groups: alt.cellular.sprintpcs (More info?)
"Robert M." <rmarkoff@msn.com> wrote in message
news:rmarkoff-CA7E29.15224130042004@news06.east.earthlink.net...
> In article <Vuxkc.609$8S1.321@newsread2.news.atl.earthlink.net>,
> "DavyDE" <DavyDE@NYC.ny> wrote:
>
> >
> > "Robert M." <rmarkoff@msn.com> wrote in message
> > news:rmarkoff-69A280.11222330042004@news06.east.earthlink.net...
> > > In article <Tnukc.235$V97.209@newsread1.news.pas.earthlink.net>,
> > > Mike <spamtrap@zbuffer.com> wrote:
> > >
> > > > DavyDE wrote:
> > > > > "Nebby0007" <nebby0007@aol.com> wrote in message
> > > > > news:20040430103646.05458.00000335@mb-m22.aol.com...
> > > > >
> > > > >>>There is no activation fee, whether
> > > > >>>you have a personal or business account.
> > > > >>
> > > > >>Well thats brand new then, but very welcome.
> > > > >
> > > > >
> > > > > This is not brand new to me. It has always been the case to my
> > knowledge,
> > > > > even when i used to sell Sprint phones. i.e, existing customers
under
> > > > > contract changing out phones (esn swap) were not accessed
activation
> > fees.
> > > > >
> > > > >
> > > >
> > > > Between September and November I had a few customers hit with this
when
> > > > buying upgrade handsets from me.
> > >
> > >
> > > I love it when the Sprint supporters can't agree.
> > >
> > > Davy says it never happens.
> > >
> > > Mike said it happened from Sept to November at least.
> >
> > If you would just be objective for a moment.....i meant that when i sold
> > phones for Sprint....which is my personal experience, that there were
not
> > charging activation fees for existing customers. I'm not disputing
anyone's
> > experiences in that regard. Just try to be an objective individual, will
> > you.
>
> Fine but thats a step back from your original statement. Thank you.
My statement stands. It's plausible that in some channels, fees were
accessed as a norm, but i always insisted on confirming that my customers
weren't being charged one. I don't know what leverage or clout i had but it
seemed to work. One just had to be firm and insistent.
"Robert M." <rmarkoff@msn.com> wrote in message
news:rmarkoff-CA7E29.15224130042004@news06.east.earthlink.net...
> In article <Vuxkc.609$8S1.321@newsread2.news.atl.earthlink.net>,
> "DavyDE" <DavyDE@NYC.ny> wrote:
>
> >
> > "Robert M." <rmarkoff@msn.com> wrote in message
> > news:rmarkoff-69A280.11222330042004@news06.east.earthlink.net...
> > > In article <Tnukc.235$V97.209@newsread1.news.pas.earthlink.net>,
> > > Mike <spamtrap@zbuffer.com> wrote:
> > >
> > > > DavyDE wrote:
> > > > > "Nebby0007" <nebby0007@aol.com> wrote in message
> > > > > news:20040430103646.05458.00000335@mb-m22.aol.com...
> > > > >
> > > > >>>There is no activation fee, whether
> > > > >>>you have a personal or business account.
> > > > >>
> > > > >>Well thats brand new then, but very welcome.
> > > > >
> > > > >
> > > > > This is not brand new to me. It has always been the case to my
> > knowledge,
> > > > > even when i used to sell Sprint phones. i.e, existing customers
under
> > > > > contract changing out phones (esn swap) were not accessed
activation
> > fees.
> > > > >
> > > > >
> > > >
> > > > Between September and November I had a few customers hit with this
when
> > > > buying upgrade handsets from me.
> > >
> > >
> > > I love it when the Sprint supporters can't agree.
> > >
> > > Davy says it never happens.
> > >
> > > Mike said it happened from Sept to November at least.
> >
> > If you would just be objective for a moment.....i meant that when i sold
> > phones for Sprint....which is my personal experience, that there were
not
> > charging activation fees for existing customers. I'm not disputing
anyone's
> > experiences in that regard. Just try to be an objective individual, will
> > you.
>
> Fine but thats a step back from your original statement. Thank you.
My statement stands. It's plausible that in some channels, fees were
accessed as a norm, but i always insisted on confirming that my customers
weren't being charged one. I don't know what leverage or clout i had but it
seemed to work. One just had to be firm and insistent.
Archived from groups: alt.cellular.sprintpcs (More info?)
"Robert M." <rmarkoff@msn.com> wrote in message
news:rmarkoff-2B128C.15203330042004@news06.east.earthlink.net...
> In article <Lwxkc.611$8S1.511@newsread2.news.atl.earthlink.net>,
> "DavyDE" <DavyDE@NYC.ny> wrote:
>
> > > Did they get the activation charges credited off their accounts?
> > >
> > > Bob
> > >
> > >
> >
> > Most of the customers who came back to me when they got their bill got
> > credited back by Sprint. I usually made sure that i kept on top of it.
>
> Only most? What position are you with SprintPCS that you can help some,
> and not others? Whats wrong with a consistant policy??
I have no position with Sprint. I sold Sprint phones (retailer). ''Most''
refers to the customers who noticed the charges and came back to have it
resolved. ''All'' had the charges credited.
"Robert M." <rmarkoff@msn.com> wrote in message
news:rmarkoff-2B128C.15203330042004@news06.east.earthlink.net...
> In article <Lwxkc.611$8S1.511@newsread2.news.atl.earthlink.net>,
> "DavyDE" <DavyDE@NYC.ny> wrote:
>
> > > Did they get the activation charges credited off their accounts?
> > >
> > > Bob
> > >
> > >
> >
> > Most of the customers who came back to me when they got their bill got
> > credited back by Sprint. I usually made sure that i kept on top of it.
>
> Only most? What position are you with SprintPCS that you can help some,
> and not others? Whats wrong with a consistant policy??
I have no position with Sprint. I sold Sprint phones (retailer). ''Most''
refers to the customers who noticed the charges and came back to have it
resolved. ''All'' had the charges credited.
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