Window 7 audio cutout

Hi everyone!
on my asus k53ta laptop, whenever i enter a steam chat with any of my freinds, all of the audio goes out. I can hear them, but not the game, youtube video, or thing producing noise on my machine, or anything else for that matter. the only way to get audio back is to restart my laptop. if i have anything making noise, such as a game, and open steam chat, i cant hear them at all (although they can still hear me) until everything else is stopped. then, chat commandeers my audio again. I dont have this problem on my desktop, or my older gateway laptop.
anybody know the issue here?
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More about window audio cutout
  1. could be an audio driver issue if your audio mixer is already setup properly. check with asus to see if there is a more recent audio driver.
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