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JUNK TXT MESSAGE

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Anonymous
May 4, 2004 5:56:11 PM

Archived from groups: alt.cellular.sprintpcs (More info?)

So I call *2 to complain about receiving a JUNK TXT Message, and after a
10 minute hold, they insist that the Sanyo 5400/RL2500 is an SMS phone,
and that it has been since the rollout of SMS on March 1 and that they
notified me by txt message on March 1

I never got any such notification.

I am told the only cure for this is to disable receiving any text
message. That will sure throw a kink into Sprint's plans to get revenue
from TXT messaging if people turn it off to avoid SPAM.

Any one know about any of this or do I call Executive Services?

More about : junk txt message

May 4, 2004 5:56:12 PM

Archived from groups: alt.cellular.sprintpcs (More info?)

(Robert M.) wrote:
<<So I call *2 to complain about receiving a JUNK TXT Message, and after
a 10 minute hold, they insist that the Sanyo 5400/RL2500 is an SMS
phone, and that it has been since the rollout of SMS on March 1 and that
they notified me by txt message on March 1
I never got any such notification.
I am told the only cure for this is to disable receiving any text
message. That will sure throw a kink into Sprint's plans to get revenue
from TXT messaging if people turn it off to avoid SPAM.
Any one know about any of this or do I call Executive Services? >>

In an ideal world, customers would be able to set up "safe" lists...
where only text messages coming from approved (or "known") numbers are
allowed to be delivered to your handset. Or, that there would be
filters set up when a *large* influx of text messages are sent at one
time -- something text spammers have been known to do.

There is virtually no way that any provider can completely safeguard
your phone number as spammers are just able to bring up a list of active
phone numbers just as telemarketers used to be able to do.

One thing that could be effective is if they (meaning Sprint and other
providers) made incoming text messages free as they do with prepaid.
Therefore, any spam messages would merely be an inconvience instead of
costing us money.

I would wait it out and see if you get any more spam text messages. I
have yet to receive any since activating sms on my plan about three
weeks ago. If it continues to be a problem, try executive services and
see what they say.

Eric
Anonymous
May 4, 2004 9:29:46 PM

Archived from groups: alt.cellular.sprintpcs (More info?)

"Eric" <caperenewal@webtv.net> wrote in message
news:19356-4097D096-411@storefull-3235.bay.webtv.net...
(snipped)

In an ideal world, customers would be able to set up "safe" lists...
where only text messages coming from approved (or "known") numbers are
allowed to be delivered to your handset. Or, that there would be
filters set up when a *large* influx of text messages are sent at one
time -- something text spammers have been known to do.

There is virtually no way that any provider can completely safeguard
your phone number as spammers are just able to bring up a list of active
phone numbers just as telemarketers used to be able to do.

One thing that could be effective is if they (meaning Sprint and other
providers) made incoming text messages free as they do with prepaid.
Therefore, any spam messages would merely be an inconvience instead of
costing us money.

I would wait it out and see if you get any more spam text messages. I
have yet to receive any since activating sms on my plan about three
weeks ago. If it continues to be a problem, try executive services and
see what they say.

Eric
Related resources
Anonymous
May 4, 2004 9:39:20 PM

Archived from groups: alt.cellular.sprintpcs (More info?)

In article <dqQlc.165$jd.16@newssvr33.news.prodigy.com>,
"Chris Russell" <noone@nowhere.nospam> wrote:

>
> "Eric" <caperenewal@webtv.net> wrote in message
> news:19356-4097D096-411@storefull-3235.bay.webtv.net...
> (snipped)
>
> In an ideal world, customers would be able to set up "safe" lists...

A "White List" its known as, and is simple technology, but not provided
by Sprint PCS.

> where only text messages coming from approved (or "known") numbers are
> allowed to be delivered to your handset. Or, that there would be
> filters set up when a *large* influx of text messages are sent at one
> time -- something text spammers have been known to do.


Allegedly Sprint PCS is setup to stop bulk emails.
>
> There is virtually no way that any provider can completely safeguard
> your phone number as spammers are just able to bring up a list of active
> phone numbers just as telemarketers used to be able to do.
>
> One thing that could be effective is if they (meaning Sprint and other
> providers) made incoming text messages free as they do with prepaid.

Or at least allow one to forward the message back to Sprint, so it could
be used as a SPAM filter template and then your account would be
credited.

> Therefore, any spam messages would merely be an inconvience instead of
> costing us money.
>


> I would wait it out and see if you get any more spam text messages. I
> have yet to receive any since activating sms on my plan about three
> weeks ago.

Too late, I've turned off all messaging to my phone, and complained to
Executive Services, as in typical fashion the CSR I spoke to refused to
escalate my call, and hung up on me after 6 minutes.



> If it continues to be a problem, try executive services and
> see what they say.

Meanwhile, is the RL2500 an SMS phone or not.
May 4, 2004 9:39:21 PM

Archived from groups: alt.cellular.sprintpcs (More info?)

robert167@mail.com (Robert M.) wrote:
<<Allegedly Sprint PCS is setup to stop bulk emails. >>

So is Verizon, but many users still report lots of it coming through.
Not excusing Sprint PCS, but just saying that this isn't
Sprint-exclusive.

<<Too late, I've turned off all messaging to my phone, and complained to
Executive Services, as in typical fashion the CSR I spoke to refused to
escalate my call, and hung up on me after 6 minutes. >>

How many spam messages did you get? Did you sign up for an sms plan? I
believe that you get 100 free messages included with any Vision plan...
I know its not the point, but I would have waited to see how much spam i
got before I blocked all sms messages. What did they say when you asked
to turn off all messages?

<<Meanwhile, is the RL2500 an SMS phone or not.>>

I am not sure if it is or not. But I am headed out to Best Buy and I am
sure I can report something back soon.

Eric
Anonymous
May 5, 2004 6:20:06 PM

Archived from groups: alt.cellular.sprintpcs (More info?)

That boggles the mind that spam would cost the receiver anything. Ought to
be outlawed!!!!!

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Primetones - Mp3 Tracks, Ringtones, Games, Graphics, Karaoke, Fun - CHECK IT
OUT!!







"Eric" <caperenewal@webtv.net> wrote in message
news:19356-4097D096-411@storefull-3235.bay.webtv.net...
(Robert M.) wrote:
<<So I call *2 to complain about receiving a JUNK TXT Message, and after
a 10 minute hold, they insist that the Sanyo 5400/RL2500 is an SMS
phone, and that it has been since the rollout of SMS on March 1 and that
they notified me by txt message on March 1
I never got any such notification.
I am told the only cure for this is to disable receiving any text
message. That will sure throw a kink into Sprint's plans to get revenue
from TXT messaging if people turn it off to avoid SPAM.
Any one know about any of this or do I call Executive Services? >>

In an ideal world, customers would be able to set up "safe" lists...
where only text messages coming from approved (or "known") numbers are
allowed to be delivered to your handset. Or, that there would be
filters set up when a *large* influx of text messages are sent at one
time -- something text spammers have been known to do.

There is virtually no way that any provider can completely safeguard
your phone number as spammers are just able to bring up a list of active
phone numbers just as telemarketers used to be able to do.

One thing that could be effective is if they (meaning Sprint and other
providers) made incoming text messages free as they do with prepaid.
Therefore, any spam messages would merely be an inconvience instead of
costing us money.

I would wait it out and see if you get any more spam text messages. I
have yet to receive any since activating sms on my plan about three
weeks ago. If it continues to be a problem, try executive services and
see what they say.

Eric
Anonymous
May 6, 2004 1:37:49 AM

Archived from groups: alt.cellular.sprintpcs (More info?)

Robert M. wrote:

> I am told the only cure for this is to disable receiving any text
> message. That will sure throw a kink into Sprint's plans to get revenue
> from TXT messaging if people turn it off to avoid SPAM.

I can not speak for Sprint specifically but I found the same general
trend among any carrier I have ever used or seen including pagers and
the Blackberry. I know of no single carrier that has ANY type of SMS
filtering ability configurable either by the user or at the system level
.. Hell, even something as simple as a whitelist and/or blacklist
would be enough for 99% of the general population using SMS.
This IS a problem now and will be a problem that will grow exponentially
until the carriers "decide" to do something about it. I have a feeling
they will not do anything until the revenue starts to decline from
people removing SMS all together or if some marketing research firm
shows some numbers that indicate the money not made on SMS or customers
leaving to another carrier that has filtering makes a difference on
their own bottom line. I also predict that when one carrier brings a
filtering service online and advertises it, the others will follow very
quickly. I say that because I really think they know it is an issue and
they are waiting for the straw that breaks the camels back, plus the
fact that any message you receive spam or not spam, is money in their
pockets or at least one message closer to hitting your monthly quota.
Right now, it is not worth the money and hassles to implement a
filtering system based on the current level of spam activity and
customer complaints. Eventually, filtering or easy one click blocking
of certain messages directly from the phone will become a selling point
as people will simply remove SMS ability as they do not want to pay for
spam. It will change but who knows when. The plan now by carriers
seems to be don't ask, don't tell and milk this out as long as possible.
Just my .02
Anonymous
May 6, 2004 1:50:09 AM

Archived from groups: alt.cellular.sprintpcs (More info?)

norelpref wrote:

>I know of no single carrier that has ANY type of SMS
> filtering ability configurable either by the user or at the system level

Sorry to reply to my own post. I see in this thread that Sprint does
have some limited blocking ability and I've also found a few other
carriers that have something limited also. Sprint's current method of
filtering works if you can rely on the same spam sender using the same
address or domain in the from field. Better then nothing but the rest
of my previous comments still stand.
Anonymous
May 6, 2004 2:27:38 AM

Archived from groups: alt.cellular.sprintpcs (More info?)

norelpref <norelpref@fake.inv> wrote:
> norelpref wrote:
>
>>I know of no single carrier that has ANY type of SMS
>> filtering ability configurable either by the user or at the system level
>
> Sorry to reply to my own post. I see in this thread that Sprint does
> have some limited blocking ability and I've also found a few other
> carriers that have something limited also. Sprint's current method of
> filtering works if you can rely on the same spam sender using the same
> address or domain in the from field. Better then nothing but the rest
> of my previous comments still stand.

Haven't had the chance to check but from what I've read here it seems like
Sprint's filters are similar to Verizon's.

Of course, Sprint offers unlimited text messaging, which would at least
mitigate the cost issue. It would still be annoying as hell to receive the
messages...

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