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Trying to install Windows 7... No drives detected

Last response: in Windows 7
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June 10, 2012 4:55:02 PM

SO i have just built my first custom PC and I know it is all installed correctly, except possibly my hard drive. So I get to the window where I am supposed to select the drive where windows 7 will be installed. No drives are detected... so this means my hard drive isnt being recognized... I just got the http://www.newegg.com/Product/Product.aspx?Item=N82E168... and my case is weird, im not sure if i installed it all the way. My case is the Thermaltake Level 10 GT and it has hard drive slots and some kind of connector in the slot so that it plugs in automatically. I think it may not be connected fully, like I might need to attach a cord too. Just wondering if anyone has some advice. Thanks
June 10, 2012 5:28:23 PM

Not familiar with the case but I'd put the HDD in another slot and connect it directly to the motherboard. It seems you're wanting to install Windows via a hotswap bay... which I think would require setting bios to AHCI mode and formatting the drive beforehand.
a b $ Windows 7
June 10, 2012 5:34:56 PM

did you attach the power to the hard drive bays?

as far as i remember one power connector does all of them

and attach sata cable as well
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June 10, 2012 5:49:27 PM

good advice above but also che
ck that the drive is detected by the BIOS. if is is try changing the mode etc. data sata ahci

motherboard may also require a driver for windows to see the drive during setup
a b $ Windows 7
June 10, 2012 5:55:19 PM

On many MOBO's with sata 6GBs connections the Sata 6Gbs ports require special drivers to be installed before the OS can detect the drive -- read through the MOBO manual and see if it mentions how to install the SATA 6GBs drivers.

For EXAMPLE HERE ( http://wdc.custhelp.com/app/answers/detail/a_id/127/p/2... ) is an excerpt from a FAQ article from WD about it :

Quote:
During the initial installation of Windows, you will need to press F6 almost immediately when "Setup is inspecting your hardware..." appears on the screen. You will then be asked to provide the mass storage controller drivers that came with the controller card or motherboard. Those drivers should have been supplied by your controller manufacturer (or motherboard manufacturer). If you do not have the drivers for the controllers, you will need to contact the controller manufacturer for them. WD does not supply drivers for EIDE or SATA controllers. After performing the steps above, the drive will be recognized and the install should continue without problems.
June 10, 2012 8:17:30 PM

All of my hard drive bays are hotswaps... I dont think there are any others. also my hard drive didnt come with any cables, which i found odd. Now Im looking through my mobo manual
June 10, 2012 8:27:08 PM

also no disc came with it
June 10, 2012 8:44:32 PM

Could it be that I am trying to use windows 7 upgrade and not the full thing?

That shouldnt be an issue though because a custom install should install a new copy of windows.
June 10, 2012 8:51:20 PM

Win 7 Upgrade will try to confirm that a previous version of windows is installed on the drive. Without this it won't install otherwise everyone would buy the cheaper upgrade. I would have thought though that it would put up a message telling you this!
June 10, 2012 8:57:08 PM

cadams77 said:
All of my hard drive bays are hotswaps... I dont think there are any others. also my hard drive didnt come with any cables, which i found odd. Now Im looking through my mobo manual


In that case, refer to the instructions which came with your case... as I believe it mentions enabling AHCI in your bios and having to format the HDD beforehand.
June 10, 2012 9:48:38 PM

@jamesmcuk so you think if i buy the full it will work fine? Because I feel like this would still be able to recognize my hard drive and inform me that it wont work after


@pdxalex how would i be able to format it before hand or access my bios?



Also i assume the harddrive would appear in the SATA, but all i see is my CD drive and everything else is not detected... I just find it very confusing because I cannot directly plug my harddrive in as it gave me no cables and i did switch it to ACHI mode, but it still doesnt show up
June 11, 2012 6:09:52 AM

189747,11,1165365 said:
@jamesmcuk so you think if i buy the full it will work fine? Because I feel like this would still be able to recognize my hard drive and inform me that it wont work after

No I don't think it would resolve the current problem but it will be an issue when you do get the installation to see the hard disk.

Having had a look at the Case Manual this looks like its going to be the source of your problem here below:

The Easy Swap slot is embedded to enable ultra fast
transfer (up to 3.0Gbps) of large data to a SATA hard disk
without having to use an external storage enclosure. To
ensure proper operation, please make sure the following
settings are correct:
1. Ensure all required drivers are installed for your
motherboard or SATA controller card.
2. Squeeze to pull the HDD tray out.
3. Mount the 3.5” HDD into the tray with screws provided.
4. Slide the HDD tray back to the HDD cage.
5. Connect the SATA cable to an available SATA
connector on the motherboard or SATA controller card.
6. Connect the power cable to power supply.
7. Ensure AHCI (Advanced Host Controller Interface) is
enabled on your motherboard or SATA controller card. The
AHCI enables for “hotswap” capability of the SATA hard
drives without having to turn off the computer prior to
connecting or disconnecting of the hard drive. Please
follow instruction provided by your motherboard or SATA
controller card to enable the AHCI function.
If you are using a brand new hard drive, the hard drive will
need to be initialized (formatted) before it is accessible.
For more information on how to initialize (format) a new
hard drive, please refer to the hard drive user manual or
visit
System running on Windows 7:
http://www.thermaltakeusa.com/Faq.aspx?ID=1143
System running on Windows Vista:
http://www.thermaltakeusa.com/Faq.aspx?ID=1079
System running on Windows XP:
http://www.thermaltakeusa.com/Faq.aspx?ID=1073
a b $ Windows 7
June 11, 2012 6:13:16 AM

well for a normal hardrive, your mobo company should have given you your sata cords, and your psu should have given you your sata power cords. I wouldnt know how the momentus works though.
a b $ Windows 7
June 11, 2012 9:26:01 AM

yep the sata cables come with the motherboard not the hard drive

the power for the hard drives comes from one sata power connector from the psu--this plugs to a connector at the

bottom of the hard drive cages and powers all the bays--bottom left in this image

http://www.techpowerup.com/reviews/Thermaltake/Level_10...

the sata connectors are individual so need to be connected to each drive

as said look in the bios--if the hard drive isnt showing then you havent connected the power or sata or both

del or f2 or similar to enter the bios depending on your motherboard
!