Computer shut down and says windws reboot menu

Hello,
My sisters computer is showing a screen that says windows resume loader and i cant move the arow keys to highlight my choice
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  1. This guy had the same problem as you. Try enabling USB support in the bios. It may be listed as legacy usb support or something similar.

    http://www.sevenforums.com/installation-setup/31248-windows-resume-loader-frozen.html
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