I believe it is just a program you can install. Then manual should mention it.
Pretty sure it isnt a program, however I could be mistaken. Im gonna take a guess and say that hes trying to run it on old technology, however since he didnt bother to post any specs or anything else cept screaming that he needs help, its hard to tell.
Yeah not really sure. You could be right (I just tried Googling it :P) more than he did it seems.
Please list some basic specs. Such as monitor resolution, PSU, CPU, motherboard and GPU. Then if you do need an upgrade we can recommend that too.
He wont ever come back to this thread so dont waste your time