Hey,
I'm really hoping someone can help me with this as I've run out of ideas! Recently upgraded my machine from 3 gigs to 4 gigs of ram so I needed to upgrade my Windows 7 OS to 64bit to use it all. The problem is, now my external WD 1TB external drive is not recognized. I went to the Sony site for drivers for mass storage, however all I could see was a chipset.exe for 32bit vista/ Windows 7. Ran it anyway and still get the message 'Unknown device' 'Driver software was not successfully installed' Even tried using 'DriverDoctor' to install missing drivers, but no joy. I know Sony has discontinued this line of desktops, but I really hope there's a workaround for this. Any help would be much appreciated.
I'm really hoping someone can help me with this as I've run out of ideas! Recently upgraded my machine from 3 gigs to 4 gigs of ram so I needed to upgrade my Windows 7 OS to 64bit to use it all. The problem is, now my external WD 1TB external drive is not recognized. I went to the Sony site for drivers for mass storage, however all I could see was a chipset.exe for 32bit vista/ Windows 7. Ran it anyway and still get the message 'Unknown device' 'Driver software was not successfully installed' Even tried using 'DriverDoctor' to install missing drivers, but no joy. I know Sony has discontinued this line of desktops, but I really hope there's a workaround for this. Any help would be much appreciated.