Windows 7 Startup Stuck

Guys I have a Little problem Which i Hope you Guys Can Help Me Figure Out Well Recently I Dropped My Laptop Off The Table And Now At This Point When I Try To Turn It On It Freezes At The Startup With The Windows 7 Logo And It Take Around 10 Minutes Just to Get Passed That Then When I Get To The Point To Log In I Get This Error ''Interactive Login Process Has Failed Please Consult The Event Log For More Detail''

What I have Tried

Startup Repair But It Said it was Offline
Reinstalled Windows 7 3 Times
Take out The RAM and Put it Back in
Take Out the Hard Drive and Put it Back In

I Tried All Of These Nothing Seems To Work

I am Only Able To Boot with Safe Mode And To Be Honest It Starts Windows Perfect


As Of Right Now I am Posting This Question On My Laptop That I Dropped While On Safe Mode and I cannot load Starting windows normally


If anyone can help Thank you
8 answers Last reply
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  1. Elyaouti900 said:
    Guys I have a Little problem Which i Hope you Guys Can Help Me Figure Out Well Recently I Dropped My Laptop Off The Table And Now At This Point When I Try To Turn It On It Freezes At The Startup With The Windows 7 Logo And It Take Around 10 Minutes Just to Get Passed That Then When I Get To The Point To Log In I Get This Error ''Interactive Login Process Has Failed Please Consult The Event Log For More Detail''

    What I have Tried

    Startup Repair But It Said it was Offline
    Reinstalled Windows 7 3 Times
    Take out The RAM and Put it Back in
    Take Out the Hard Drive and Put it Back In

    I Tried All Of These Nothing Seems To Work

    I am Only Able To Boot with Safe Mode And To Be Honest It Starts Windows Perfect


    As Of Right Now I am Posting This Question On My Laptop That I Dropped While On Safe Mode and I cannot load Starting windows normally


    If anyone can help Thank you


    Sounds as if a process is causing the problem, possibly associated with hardware damage. To isolate, try Clean Startup
    http://support.microsoft.com/kb/331796
  2. Open Event Viewer then

    Open “Applications and Services Logs,” “Microsoft,” “Windows,” “Diagnostics / Performance,” “Operational”

    Click the tab on Task Category to order them then look at all the "Boot Performance" catagory ones (discard ones with event ID 100 this is just total boot time)

    Clcik each one for the last time you booted when not in safe mode (by date) and see which ones are taking the time to complete. There is a total time in milliseconds on each. This may give an indication of the hardware at fault.
  3. I see this problem with laptops all the time, it is the most common fault I see with laptops. Probably the hard drive has became damaged due to the fall and you will need to get a new one. You can test this by downloading the manufacture of your hard drive disk diagnostic utility from their web site or download Hirens boot CD if you can't get into Windows in safe mode.
  4. It didnt work I can only run win 7 in safe mode
  5. Elyaouti900 said:
    It didnt work I can only run win 7 in safe mode

    If laptop was on when it dropped it's highly likely that the HDD was damaged, you can buy new ones on Ebay
    http://www.ebay.co.uk/itm/BRAND-NEW-250GB-2-5-Serial-ATA-Laptop-Hard-Drive-Western-Digital-/330744973375?pt=UK_Computing_HardDrives_RL&hash=item4d01efc83f
    I installed one of these 4 months ago and it's fine
  6. boot into safe mode with a usb stick...pull your data off the drive or conenct to network at home and turn on file sharing and copy over the network to another pc your data. then run the laptop restore. if you ddid not do an fdisk then a format you could be copying damaged files over. use mscofig and turn every thing off in start up. also go in an uninstall your video card drivers and anti virus software. these are the two main things that will load at start up and the first to be damaged. you can always reinstall them both if the error stops.
  7. same problame was happin with me earlier ...bus since i open my laptop and clean my fan and apply some thermal paste on my processor ...dont know how but its working smooth now

    earlier start up stuck and i have to run start up repair

    one more suggestion it could be beacuse of not proper installation of windows ...so make sure you ahve installed windows right
  8. Although I would expect hard disk damage to prevent windows installation it is the most likely issue affecting the system.

    However Kamal2303 above raises a very good point. It is possible that once the drivers are installed the chips start running hotter and causing strange behaviour. This could be due to the dried thermal paste on your chips no longer making a good connection following the shock.
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