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Windows 7 wont download updates

Last response: in Windows 7
June 15, 2012 4:06:31 AM

hi, i have a hp pavition dv6-6047cl notebook , i try to update, this is what i get. windows update cannot currently check for updates, because the service is not running. you may need to restart your computer. how can i fix this.
June 15, 2012 4:44:19 AM

You could also do a check for a TDSS, that might not allow you to update, that's what happened when I was infected, do a google search for TDSS and Kaspersky, you can get a scan and removal tool for free if that's what the problem is.