Windows 7 wont download updates

[henry1172]

hi, i have a hp pavition dv6-6047cl notebook , i try to update, this is what i get. windows update cannot currently check for updates, because the service is not running. you may need to restart your computer. how can i fix this. hcarney@earthlink.net

 

[nhasian]

do you have SP1 installed? If not can you manually download and install it?

also try this:

http://support.microsoft.com/kb/306525

 

[jossrik]

You could also do a check for a TDSS, that might not allow you to update, that's what happened when I was infected, do a google search for TDSS and Kaspersky, you can get a scan and removal tool for free if that's what the problem is.