RE20 Repairs - Any Options in S.F. ?

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I just shipped 2 of mine to EV for refurbishing.

Telex Communications Inc.
8601 E. Cornhusker Hwy.
Lincoln, NE 68507
(800) 553-5992

They turned them around in about a week, and they came back like new.

Mark Caddell
Boston

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Was it reasonably $$$? Thanks for the information.  

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Thanks Everyone - I shall do as told - Off to EV it goes.

Thanks again.

Boone

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In article <1108658989.140773.64280@l41g2000cwc.googlegroups.com>,
<boonespooner@gmail.com> wrote:
>Hi there - thought that I would throw this out there - I have a RE20
>that needs a little love... So far I've been unable to find anyone in
>my area - San Francisco - that would be able to fix it up right. I'm
>not sure if anyone here would have any ideas, but I would appreciate
>the help if you do.

Just send it to EV. From what I hear they are no longer honoring the
lifetime warranty on the RE-20, but they still charge less for repair
work than just about anyone else would.
--scott

--
"C'est un Nagra. C'est suisse, et tres, tres precis."

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<boonespooner> wrote:

> Hi there - thought that I would throw this out there - I have a RE20
> that needs a little love... So far I've been unable to find anyone in
> my area - San Francisco - that would be able to fix it up right. I'm
> not sure if anyone here would have any ideas, but I would appreciate
> the help if you do.

Send it to EV - really.

--
ha

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In article <1108658989.140773.64280@l41g2000cwc.googlegroups.com> boonespooner@gmail.com writes:

> Hi there - thought that I would throw this out there - I have a RE20
> that needs a little love... So far I've been unable to find anyone in
> my area - San Francisco - that would be able to fix it up right.

Unless it's something simple like a broken wire going to the
connector, I imagine that any shop that takes it in for repair would
do the same thing you could (and should) do, and that's to send it off
to EV.

They have a post office, UPS, or FedEx in San Francisco, don't they?
Go hunt up the EV web site, look up how to get service, and do it.
Recent reports of RE20 repairs around these parts seem to be in the
ballpark of $60 and you get it back good as new, or maybe even new.


--
I'm really Mike Rivers (mrivers@d-and-d.com)
However, until the spam goes away or Hell freezes over,
lots of IP addresses are blocked from this system. If
you e-mail me and it bounces, use your secret decoder ring
and reach me here: double-m-eleven-double-zero at yahoo

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<boonespooner@gmail.com> wrote in message news:1108662183.848045.21850@f14g2000cwb.googlegroups.com...
> Was it reasonably $$$? Thanks for the information.  
>

Just got one back about a year ago... they turned it around in just
a little over a week. They offered me a new body (at a price, of
course) but I refused. I got new rubber inside and all new foam,
along with a new response test... I'm pretty sure that including
the cost of shipping both ways that the service was under $80.

--
David Morgan (MAMS)
http://www.m-a-m-s DOT com
Morgan Audio Media Service
Dallas, Texas (214) 662-9901
_______________________________________
http://www.artisan-recordingstudio.com

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Odd. When I called EV they said they no longer do repairs and referred me to
Telex. The man at Telex went through a litany of possible problems with my
RE20 -- a fairly trashed out gift with virtually no signal -- and turned up
a "worst case" price of about the same as a new one. So I've never had it
done. So when you say to return it to EV do you mean Telex?

Archived from groups: rec.audio.pro (More info?)

Go to their website and find the service dept and email them, they are
very responsive, and they definitely will fix your mic.

Al

On Fri, 18 Feb 2005 17:48:05 GMT, "kL" <klyon@earthlink.net> wrote:

>Odd. When I called EV they said they no longer do repairs and referred me to
>Telex. The man at Telex went through a litany of possible problems with my
>RE20 -- a fairly trashed out gift with virtually no signal -- and turned up
>a "worst case" price of about the same as a new one. So I've never had it
>done. So when you say to return it to EV do you mean Telex?
>

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In article <pTpRd.189$873.149@newsread3.news.pas.earthlink.net> klyon@earthlink.net writes:

> Odd. When I called EV they said they no longer do repairs and referred me to
> Telex.

E-V is owned by Telex, who is owned by . . . .

--
I'm really Mike Rivers (mrivers@d-and-d.com)
However, until the spam goes away or Hell freezes over,
lots of IP addresses are blocked from this system. If
you e-mail me and it bounces, use your secret decoder ring
and reach me here: double-m-eleven-double-zero at yahoo

Archived from groups: rec.audio.pro (More info?)

In article <znr1108761965k@trad>, Mike Rivers <mrivers@d-and-d.com> wrote:
>In article <pTpRd.189$873.149@newsread3.news.pas.earthlink.net> klyon@earthlink.net writes:
>
>> Odd. When I called EV they said they no longer do repairs and referred me to
>> Telex.
>
>E-V is owned by Telex, who is owned by . . . .

The Vatican, which is controlled by the International Communist Conspiracy
Division of Internation Business Machines.
--scott
--
"C'est un Nagra. C'est suisse, et tres, tres precis."

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"Scott Dorsey" <kludge@panix.com> wrote in message
news:cv5v87$o6c$1@panix2.panix.com...
> In article <znr1108761965k@trad>, Mike Rivers <mrivers@d-and-d.com> wrote:
> >In article <pTpRd.189$873.149@newsread3.news.pas.earthlink.net>
klyon@earthlink.net writes:
> >
> >> Odd. When I called EV they said they no longer do repairs and referred
me to
> >> Telex.
> >
> >E-V is owned by Telex, who is owned by . . . .
>
> The Vatican, which is controlled by the International Communist Conspiracy
> Division of Internation Business Machines.
> --scott
> --
> "C'est un Nagra. C'est suisse, et tres, tres precis."

Ahh. It has now become perfectly clear. (And I don't mean "transparent.")
Are there freemasons involved?

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"kL" <klyon@earthlink.net> wrote in message
news:h8ERd.700$MY6.48@newsread1.news.pas.earthlink.net...
>
> "Scott Dorsey" <kludge@panix.com> wrote in message
> news:cv5v87$o6c$1@panix2.panix.com...
> > In article <znr1108761965k@trad>, Mike Rivers <mrivers@d-and-d.com>
wrote:
> > >In article <pTpRd.189$873.149@newsread3.news.pas.earthlink.net>
> klyon@earthlink.net writes:
> > >
> > >> Odd. When I called EV they said they no longer do repairs and
referred
> me to
> > >> Telex.
> > >
> > >E-V is owned by Telex, who is owned by . . . .
> >
> > The Vatican, which is controlled by the International Communist
Conspiracy
> > Division of Internation Business Machines.
> > --scott
> > --
> > "C'est un Nagra. C'est suisse, et tres, tres precis."
>
> Ahh. It has now become perfectly clear. (And I don't mean "transparent.")
> Are there freemasons involved?
>
could be.... "Telex is an international company headquartered in the jewel
of the Midwest - Minneapolis, Minnesota."

Less then 2 years ago i sent several RE-20s in for refurb.... one was so old
it had lost all of its paint and was rusted. They all came back looking and
sounding like new with a freq response calibration chart enclosed.
total cost per mic was much less then the cost of a new one... if i remember
correctly about $100 / ea

They are now mixed in with 22 new ones and no one can tell the differance.

My recomendation: send it in, ask for a quote before repair, decide from
there.

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"Was it reasonably $$$?"

I just got a couple mics back from Telex yesterday, so I'll throw a few
recommendations out...

Make sure you get a quote, and ask for one up front before repairs are
undertaken. I sent in 2 mics-- an RE55 which they were unable to fix,
and wound up paying 91 bucks to fix a 635a--something I would not have
done if they indeed had quoted me a price.
My bad for not insisting on a quote...

EV used to have a spectacular repair service, and fixed several 408s
and 635a's for me (dig this) for free.
I certainly didn't expect free repairs this time around, but I will say
the EVs in my mic cabinet sure multiplied after the past gratis
service...
It was a great PR move, IMHO....

Now then....
I've got an RE55 that crackles that Telex said they couldn't repair.
Does anyone know what might be wrong with the mic, or better yet, know
someone who might be able to fix it?

Thanks in advance....
Bruce