MN500 problems

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

Who is your ISP.
I've used the MN500 (and MN700) with no problems with Rogers.

I'm assuming you are in Canada due to your Future Shop references (do they
still have those in the States?)

--
Jason Tsang - Microsoft MVP

Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx

"Howard" <Howard0401@hotmail.com> wrote in message
news:11a6e01c441f9$f5d585d0$a401280a@phx.gbl...
> I am having some kind of connection problem from my MN500
> router.
>
> Everytime I turn on my computer and use my computer for an
> hour. I will be disconnected from Internet.
>
> I called my cable modem provider to ask them what happened
> to my connection. They told me that they could detected my
> computer and my cable modem, and it is the wireless base
> station (MN-500) not talking to the cable modem and my
> computer. So I went to exchange my MN-500 machine in
> Future Shop, and I expect everything works fine now.
>
> Five minutes ago, the same situation happened again, and I
> phoned my cable modem provider, and they said I should ask
> Microsoft ppl.
>
> Please help me about this. There is nothing much I can do
> here.
>
> Thank you so much

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

I experienced somewhat similar problems with the MN-500.

I replaced it with a LinkSys Wireless Broadband Router BEFW11S4 and have
been problem free since.

BTW, the wireless version is normally the same price as the non-wireless $59
but it came with a $10 rebate coupon at Office Depot.


"Howard" <Howard0401@hotmail.com> wrote in message
news:11a6e01c441f9$f5d585d0$a401280a@phx.gbl...
> I am having some kind of connection problem from my MN500
> router.
>
> Everytime I turn on my computer and use my computer for an
> hour. I will be disconnected from Internet.
>
> I called my cable modem provider to ask them what happened
> to my connection. They told me that they could detected my
> computer and my cable modem, and it is the wireless base
> station (MN-500) not talking to the cable modem and my
> computer. So I went to exchange my MN-500 machine in
> Future Shop, and I expect everything works fine now.
>
> Five minutes ago, the same situation happened again, and I
> phoned my cable modem provider, and they said I should ask
> Microsoft ppl.
>
> Please help me about this. There is nothing much I can do
> here.
>
> Thank you so much


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Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

It may be that your router is looking for a better
wireless signal. Open the Microsoft Broadband Network
Utility...Options...You'll see a box that says "update
Internet connection every____"...choose "never update".
>-----Original Message-----
>I am having some kind of connection problem from my MN500
>router.
>
>Everytime I turn on my computer and use my computer for
an
>hour. I will be disconnected from Internet.
>
>I called my cable modem provider to ask them what
happened
>to my connection. They told me that they could detected
my
>computer and my cable modem, and it is the wireless base
>station (MN-500) not talking to the cable modem and my
>computer. So I went to exchange my MN-500 machine in
>Future Shop, and I expect everything works fine now.
>
>Five minutes ago, the same situation happened again, and
I
>phoned my cable modem provider, and they said I should
ask
>Microsoft ppl.
>
>Please help me about this. There is nothing much I can do
>here.
>
>Thank you so much
>.
>