Separate lines on the same account: CSR tells me $5 per li..

Archived from groups: alt.cellular.sprintpcs (More info?)

That's it in a nutshell... I didn't feel like arguing tonight.

I didn't even get into whether I should even be charged the $5 based on the
fact that I signed up for two years...

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Archived from groups: alt.cellular.sprintpcs (More info?)

Steve Sobol wrote:

> That's it in a nutshell... I didn't feel like arguing tonight.
>
> I didn't even get into whether I should even be charged the $5 based
> on the fact that I signed up for two years...

This seems to be an issue for which many SPCS reps could use some
remedial training. But why argue? Call back and try for a
better-trained rep.

Your situation is very similar to mine, as documented earlier. Not only
was the $5 charge removed from my account, but I received credit for 3
past months of incorrect charges. No arguing required; I just had to
find the right CSR.

In your case, the only catch might be that you may need to re-sign your
wife's line to a 2-year AA. (I already had a 2-year AA on my first
line.) The web site popup is not exactly clear about that requirement.
As mentioned before, you *should* be able to put her back on contract
without changing her plan. You just need to find a CSR who understands.
Good luck. :-)

Archived from groups: alt.cellular.sprintpcs (More info?)

In article <ch59gm$q0h$1@ratbert.glorb.com>, sjsobol@JustThe.net says...
> She won't, and I don't blame her. Sarah loves her Sprint service and her phone.
> But why get locked in if you don't have to?
>
> All I know is that she typically uses at least 300 PCS to PCS minutes each
> month, and I use at least another ~150, so we are getting our money's worth for
> the $10 per month we pay for those minutes. Probably not worth arguing about,
> but maybe next time I call I'll bring it up again and see what happens.
>

I absolutely understand. And it *is* your/her choice. I'm paying
$5/month for it myself, since my account is single-line anyway.

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"A thing moderately good is not so good
as it ought to be. Moderation in temper
is always a virtue, but moderation in
principle is always a vice."

Thomas Paine, "The Rights of Man", 1792