Is Vision Dead?

Forum Mobility Networks : Sprint PCS - Is Vision Dead?

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Archived from groups: alt.cellular.sprintpcs (More info?)

 

I haven't been able to use 'the web' on my phone for a couple of days (not
trying continuously) I wrote Sprint on their website and got:

We apologize for any inconvenience that you have experienced.

We are sorry that you were unable to use your Vision services at this

time. We are currently upgrading our system. This means that you will

not be able to use Vision products on your handset. This upgrade is

nationwide. Please bear with us as we work to make this service.

We appreciate your patience on this matter.



Ollie A.

Sprint eCare



Sounds pretty stupid to me!

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Archived from groups: alt.cellular.sprintpcs (More info?)

 

"John" <j@austin.rr.com> wrote in message
news:KjP%c.3469$ug2.560@fe2.texas.rr.com...
> I haven't been able to use 'the web' on my phone for a couple of days (not
> trying continuously) I wrote Sprint on their website and got:
>
> We apologize for any inconvenience that you have experienced.
>
> We are sorry that you were unable to use your Vision services at this
>
> time. We are currently upgrading our system. This means that you will
>
> not be able to use Vision products on your handset. This upgrade is
>
> nationwide. Please bear with us as we work to make this service.
>
> We appreciate your patience on this matter.
>
>
>
> Ollie A.
>
> Sprint eCare
>
>
>
> Sounds pretty stupid to me!

Been working ok for yours truly for the past few days ... Just a question
here, have you tried shutting off your phone, to clear what cache that might
be on your phone, and starting your phone up?

Bob

Reply to Anonymous

Archived from groups: alt.cellular.sprintpcs (More info?)

 

"Bob Smith" <usirsclt_No_Spam_@earthlink.net> wrote in message
news:RvQ%c.12661$Vl5.3348@newsread2.news.atl.earthlink.net...
>
> "John" <j@austin.rr.com> wrote in message
> news:KjP%c.3469$ug2.560@fe2.texas.rr.com...
> > I haven't been able to use 'the web' on my phone for a couple of days
(not
> > trying continuously) I wrote Sprint on their website and got:
> >
> > We apologize for any inconvenience that you have experienced.
> >
> > We are sorry that you were unable to use your Vision services at this
> >
> > time. We are currently upgrading our system. This means that you will
> >
> > not be able to use Vision products on your handset. This upgrade is
> >
> > nationwide. Please bear with us as we work to make this service.
> >
> > We appreciate your patience on this matter.
> >
> >
> >
> > Ollie A.
> >
> > Sprint eCare
> >
> >
> >
> > Sounds pretty stupid to me!
>
> Been working ok for yours truly for the past few days ... Just a question
> here, have you tried shutting off your phone, to clear what cache that
might
> be on your phone, and starting your phone up?
>
> Bob
>
>
I probably did not turn the phone off. I did explicitly restart the browser
with no luck. I called customer service who had no idea what "Ollie A." was
talking about. It started working again after that. I'm not sure what I did
that was different, but I will try shutting the phone down next time.

Reply to john

Archived from groups: alt.cellular.sprintpcs (More info?)

 

Bob Smith wrote:
> "John" <j@austin.rr.com> wrote in message
> news:KjP%c.3469$ug2.560@fe2.texas.rr.com...
>
>>I haven't been able to use 'the web' on my phone for a couple of days (not
>>trying continuously) I wrote Sprint on their website and got:

It was dead in north texas starting last Tuesday evening starting about
5:15 in the afternoon until after midnight. It covered at least four
counties and five different phones experienced the same problem.

Reply to Anonymous

Archived from groups: alt.cellular.sprintpcs (More info?)

 

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

John <j@austin.rr.com> wrote:
> I haven't been able to use 'the web' on my phone for a couple of days (not
> trying continuously) I wrote Sprint on their website and got:
>
> We apologize for any inconvenience that you have experienced.
>
> We are sorry that you were unable to use your Vision services at this
>
> time. We are currently upgrading our system. This means that you will
>
> not be able to use Vision products on your handset. This upgrade is
>
> nationwide. Please bear with us as we work to make this service.
>
> We appreciate your patience on this matter.
>

It is working fine for me as of 10:30 AM CDT in Minneapolis.

- --

Thomas T. Veldhouse
Key Fingerprint: 2DB9 813F F510 82C2 E1AE 34D0 D69D 1EDC D5EC AED1

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Reply to Anonymous

Archived from groups: alt.cellular.sprintpcs (More info?)

 

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

john <john@hotmail.com> wrote:
>
> I probably did not turn the phone off. I did explicitly restart the browser
> with no luck. I called customer service who had no idea what "Ollie A." was
> talking about. It started working again after that. I'm not sure what I did
> that was different, but I will try shutting the phone down next time.
>

I had the "cache" problem/bug a while back myself. They had me pull the
battery for 30 seconds as well. I am not sure that it is necessary, but
it can't hurt.

- --

Thomas T. Veldhouse
Key Fingerprint: 2DB9 813F F510 82C2 E1AE 34D0 D69D 1EDC D5EC AED1

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Reply to Anonymous
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