Archived from groups: alt.cellular.sprintpcs (More info?)
"John" <j@austin.rr.com> wrote in message
news:KjP%c.3469$ug2.560@fe2.texas.rr.com...
> I haven't been able to use 'the web' on my phone for a couple of days (not
> trying continuously) I wrote Sprint on their website and got:
>
> We apologize for any inconvenience that you have experienced.
>
> We are sorry that you were unable to use your Vision services at this
>
> time. We are currently upgrading our system. This means that you will
>
> not be able to use Vision products on your handset. This upgrade is
>
> nationwide. Please bear with us as we work to make this service.
>
> We appreciate your patience on this matter.
>
>
>
> Ollie A.
>
> Sprint eCare
>
>
>
> Sounds pretty stupid to me!
Been working ok for yours truly for the past few days ... Just a question
here, have you tried shutting off your phone, to clear what cache that might
be on your phone, and starting your phone up?
Archived from groups: alt.cellular.sprintpcs (More info?)
"Bob Smith" <usirsclt_No_Spam_@earthlink.net> wrote in message
news:RvQ%c.12661$Vl5.3348@newsread2.news.atl.earthlink.net...
>
> "John" <j@austin.rr.com> wrote in message
> news:KjP%c.3469$ug2.560@fe2.texas.rr.com...
> > I haven't been able to use 'the web' on my phone for a couple of days
(not
> > trying continuously) I wrote Sprint on their website and got:
> >
> > We apologize for any inconvenience that you have experienced.
> >
> > We are sorry that you were unable to use your Vision services at this
> >
> > time. We are currently upgrading our system. This means that you will
> >
> > not be able to use Vision products on your handset. This upgrade is
> >
> > nationwide. Please bear with us as we work to make this service.
> >
> > We appreciate your patience on this matter.
> >
> >
> >
> > Ollie A.
> >
> > Sprint eCare
> >
> >
> >
> > Sounds pretty stupid to me!
>
> Been working ok for yours truly for the past few days ... Just a question
> here, have you tried shutting off your phone, to clear what cache that
might
> be on your phone, and starting your phone up?
>
> Bob
>
>
I probably did not turn the phone off. I did explicitly restart the browser
with no luck. I called customer service who had no idea what "Ollie A." was
talking about. It started working again after that. I'm not sure what I did
that was different, but I will try shutting the phone down next time.
Archived from groups: alt.cellular.sprintpcs (More info?)
Bob Smith wrote:
> "John" <j@austin.rr.com> wrote in message
> news:KjP%c.3469$ug2.560@fe2.texas.rr.com...
>
>>I haven't been able to use 'the web' on my phone for a couple of days (not
>>trying continuously) I wrote Sprint on their website and got:
It was dead in north texas starting last Tuesday evening starting about
5:15 in the afternoon until after midnight. It covered at least four
counties and five different phones experienced the same problem.
Archived from groups: alt.cellular.sprintpcs (More info?)
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John <j@austin.rr.com> wrote:
> I haven't been able to use 'the web' on my phone for a couple of days (not
> trying continuously) I wrote Sprint on their website and got:
>
> We apologize for any inconvenience that you have experienced.
>
> We are sorry that you were unable to use your Vision services at this
>
> time. We are currently upgrading our system. This means that you will
>
> not be able to use Vision products on your handset. This upgrade is
>
> nationwide. Please bear with us as we work to make this service.
>
> We appreciate your patience on this matter.
>
It is working fine for me as of 10:30 AM CDT in Minneapolis.
- --
Thomas T. Veldhouse
Key Fingerprint: 2DB9 813F F510 82C2 E1AE 34D0 D69D 1EDC D5EC AED1
Archived from groups: alt.cellular.sprintpcs (More info?)
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1
john <john@hotmail.com> wrote:
>
> I probably did not turn the phone off. I did explicitly restart the browser
> with no luck. I called customer service who had no idea what "Ollie A." was
> talking about. It started working again after that. I'm not sure what I did
> that was different, but I will try shutting the phone down next time.
>
I had the "cache" problem/bug a while back myself. They had me pull the
battery for 30 seconds as well. I am not sure that it is necessary, but
it can't hurt.
- --
Thomas T. Veldhouse
Key Fingerprint: 2DB9 813F F510 82C2 E1AE 34D0 D69D 1EDC D5EC AED1
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