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Acer 5332 wont boot

Last response: in Windows 7
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June 18, 2012 12:58:56 PM

Hello,
My acer says that there may have been a harware or software removed...When I turn it on it goes to Acer screen, then to the page that says Lauche start up repair, or start normally....either on you hit, it does the same thing, it goes back to that screen, or stays on a black screen This started when it was knocked off an end table.

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June 18, 2012 1:10:44 PM

You have a bad hard drive, more than likely. If a computer falls while it is on, the hard drive generally doesn't make it. I would stop powering it on with that drive if you want to try to save the data.
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June 18, 2012 1:29:18 PM

ok thanks, may I ask how do I get the pics and what not off the drive? Is it possible? and if I get a new HD and install it, will it work ok?
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June 18, 2012 1:31:20 PM

Best answer selected by Josy614.
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