I no longer trust panasonic.
I purchased a camcorder SDR-H80 from them in 2009 for $554 expecting it to be good, but oh no the quality is terrible, you can't properly distinguish between the objects in the background.
I phoned them and them were not at all helpful. Talking in a flat and restless tone, making should feel uncomforatble because they are trying to get you of the phone without helping at all.
I also called about my brand new airconditioner but the service operator didn't know anything about it, he spent over 10 minutes getting advice from others, so when he came back he answered my question in such an unproffessionl way, it seemed he still didn't know what he was talking about.
I no longer like or trust panasonic, HP on the ohter hand are totally awesome, the spend alot of time with you on the phone, helping you bit by bit, repeating things over and over again, taking you through step by step and even calling back multiple times to see if the problem has been solved.
BOO PANASONIC