Archived from groups: alt.cellular.sprintpcs (More info?)
Hello,
Can anyone give me their opinion on this situation?
My two year contract with Sprint is finished next month. Sprint sent
me a coupon for $150 towards one new phone. I have two phones on the
account.
I went to the store and decided on two new Samsung A680 phones. The
price was
$129 with a two year contract.
When I gave my order and the coupon to the sales clerk, she said.
"The real price is $279. So, your coupon will bring the price down to
$129 for one phone.
On the second phone, you will pay $279." I replied that "No, I will
not pay
$279 for one of the phones. I will sign another 2 year contract"
I got nowhere. Her manager simply repeated her words.
Is this Sprint's policy? Is it true that Sprint charges their
customers $279
for the same phone that it charges new people $129? And expects them
to sign a two year contract.
In truth, this is the first time in two years that I have been unhappy
with Sprint service. But this will be a dealbreaker.
Archived from groups: alt.cellular.sprintpcs (More info?)
In article <a3648114.0411141107.5dcfcb82@posting.google.com>, c-
t@rocketmail.com says...
> Is this Sprint's policy? Is it true that Sprint charges their
> customers $279
> for the same phone that it charges new people $129? And expects them
> to sign a two year contract.
>
That's not the *whole* story. But, at the store counter, that's the
basic truth. Existing customers qualify for rebates under varying
conditions, such as 18 months under the "New for You" upgrade program,
but the rebate is *not* instant. It's mail-in. So, at the store
counter, you still pay full price. The rebate comes in the mail some 8-
12 weeks later.
But that only applies if both lines qualify for the discount. Based on
your description, one of the lines did not.
--
RØß
O/Siris
~+~
A thing moderately good is not so good as it ought to be.
Moderation in temper is always a virtue,
but moderation in principle is always a vice.
Thomas Paine, "The Rights of Man", 1792
Archived from groups: alt.cellular.sprintpcs (More info?)
"O/Siris" <0siris@sprîntpcs.côm> wrote in message news:MPG.1c017d8e7bf0c3439896a1@netnews.comcast.net...
In article <a3648114.0411141107.5dcfcb82@posting.google.com>, c-
t@rocketmail.com says...
> Existing customers qualify for rebates under varying
conditions, such as 18 months under the "New for You" upgrade program,
but the rebate is *not* instant. It's mail-in. So, at the store
counter, you still pay full price. The rebate comes in the mail some 8-
12 weeks later.
But that only applies if both lines qualify for the discount. Based on
your description, one of the lines did not. <
So if both my lines complete the 18 month waiting period for the
"New for You" upgrade program simultaneously, both will qualify for
a new phone mail-in rebate, for a total of 2 X $150 =$300?
Archived from groups: alt.cellular.sprintpcs (More info?)
John Richards wrote:
> So if both my lines complete the 18 month waiting period for the
> "New for You" upgrade program simultaneously, both will qualify for
> a new phone mail-in rebate, for a total of 2 X $150 =$300?
They should.
>
--
JustThe.net Internet & New Media Services, http://JustThe.net/ Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / sjsobol@JustThe.net
PGP Key available from your friendly local key server (0xE3AE35ED)
Apple Valley, California Nothing scares me anymore. I have three kids.
Archived from groups: alt.cellular.sprintpcs (More info?)
Why wouldn't both phones qualify?
Sprint's policy seems to be akin to a car dealership saying that,
since you purchased a car from them two years earlier, you must pay
list price for a new car.
And, BTW, Yes, that's the whole story.
> That's not the *whole* story.
Thanks,
Stacy
O/Siris <0siris@sprîntpcs.côm> wrote in message news:<MPG.1c017d8e7bf0c3439896a1@netnews.comcast.net>...
> In article <a3648114.0411141107.5dcfcb82@posting.google.com>, c-
> t@rocketmail.com says...
> > Is this Sprint's policy? Is it true that Sprint charges their
> > customers $279
> > for the same phone that it charges new people $129? And expects them
> > to sign a two year contract.
> >
>
> That's not the *whole* story. But, at the store counter, that's the
> basic truth. Existing customers qualify for rebates under varying
> conditions, such as 18 months under the "New for You" upgrade program,
> but the rebate is *not* instant. It's mail-in. So, at the store
> counter, you still pay full price. The rebate comes in the mail some 8-
> 12 weeks later.
>
> But that only applies if both lines qualify for the discount. Based on
> your description, one of the lines did not.
"Stacy" <c-t@rocketmail.com> wrote in message news:a3648114.0411150953.79a8e635@posting.google.com...
> Why wouldn't both phones qualify?
>
> Sprint's policy seems to be akin to a car dealership saying that,
> since you purchased a car from them two years earlier, you must pay
> list price for a new car.
>
> And, BTW, Yes, that's the whole story.
> > That's not the *whole* story.
> Thanks,
> Stacy
Archived from groups: alt.cellular.sprintpcs (More info?)
On 15 Nov 2004 09:53:11 -0800, c-t@rocketmail.com (Stacy) wrote:
<<snip>>
>
>And, BTW, Yes, that's the whole story.
> > That's not the *whole* story.
>Thanks,
>Stacy
Stacy, I think he meant that's not the whole story because the sprint
CSR was holding back info...not you.
Tony
>>
>> That's not the *whole* story. But, at the store counter, that's the
>> basic truth. Existing customers qualify for rebates under varying
>> conditions, such as 18 months under the "New for You" upgrade program,
>> but the rebate is *not* instant. It's mail-in. So, at the store
>> counter, you still pay full price. The rebate comes in the mail some 8-
>> 12 weeks later.
>>
>> But that only applies if both lines qualify for the discount. Based on
>> your description, one of the lines did not.
Archived from groups: alt.cellular.sprintpcs (More info?)
Hmmm, I guess that would be true if car dealers were in the practice of
selling their cars at a loss. Somehow I don't think that is the case.
"Stacy" <c-t@rocketmail.com> wrote in message
news:a3648114.0411150953.79a8e635@posting.google.com...
> Why wouldn't both phones qualify?
>
> Sprint's policy seems to be akin to a car dealership saying that,
> since you purchased a car from them two years earlier, you must pay
> list price for a new car.
>
> And, BTW, Yes, that's the whole story.
> > That's not the *whole* story.
> Thanks,
> Stacy
>
> O/Siris <0siris@sprîntpcs.côm> wrote in message
> news:<MPG.1c017d8e7bf0c3439896a1@netnews.comcast.net>...
>> In article <a3648114.0411141107.5dcfcb82@posting.google.com>, c-
>> t@rocketmail.com says...
>> > Is this Sprint's policy? Is it true that Sprint charges their
>> > customers $279
>> > for the same phone that it charges new people $129? And expects them
>> > to sign a two year contract.
>> >
>>
>> That's not the *whole* story. But, at the store counter, that's the
>> basic truth. Existing customers qualify for rebates under varying
>> conditions, such as 18 months under the "New for You" upgrade program,
>> but the rebate is *not* instant. It's mail-in. So, at the store
>> counter, you still pay full price. The rebate comes in the mail some 8-
>> 12 weeks later.
>>
>> But that only applies if both lines qualify for the discount. Based on
>> your description, one of the lines did not.
Archived from groups: alt.cellular.sprintpcs (More info?)
John
Thanks for the link. Yes, according to that website, both phones are
eligible for the rebate.
Thanks, again
Stacy
"John Richards" <jr70@blackhole.invalid> wrote in message news:<Yu6md.20688$Rf1.14827@newssvr19.news.prodigy.com>...
> Stacy, I saw nothing in your original post to indicate that only one
> line qualified for a rebate. Check both of your lines' rebate status:
> http://www.sprintrebates.com/track/sprintpcs/index.jsp >
> --
> John Richards
>
>
> "Stacy" <c-t@rocketmail.com> wrote in message news:a3648114.0411150953.79a8e635@posting.google.com...
> > Why wouldn't both phones qualify?
> >
> > Sprint's policy seems to be akin to a car dealership saying that,
> > since you purchased a car from them two years earlier, you must pay
> > list price for a new car.
> >
> > And, BTW, Yes, that's the whole story.
> > > That's not the *whole* story.
> > Thanks,
> > Stacy
Archived from groups: alt.cellular.sprintpcs (More info?)
In article <cnaq3m$d81$1@ratbert.glorb.com>, Steve
Sobolsjsobol@JustThe.net says...
> > So if both my lines complete the 18 month waiting period for the
> > "New for You" upgrade program simultaneously, both will qualify for
> > a new phone mail-in rebate, for a total of 2 X $150 =$300?
>
> They should.
>
> >
>
>
What Steve said.
--
RØß
O/Siris
-+-
**A thing moderately good is not so good as it
ought to be. Moderation in temper is always a
virtue, but moderation in principle is always a
vice.**
-Thomas Paine. The Rights of Man. 1792-
Archived from groups: alt.cellular.sprintpcs (More info?)
In article <qvthp0dpgmo594i3piloq0a8n2jvlqunid@4ax.com>,
Tonyfat_augie@hotmail.com says...
> Stacy, I think he meant that's not the whole story because the sprint
> CSR was holding back info...not you.
>
I opted not to bother to argue the point, but that's
basically what I meant.
--
RØß
O/Siris
-+-
**A thing moderately good is not so good as it
ought to be. Moderation in temper is always a
virtue, but moderation in principle is always a
vice.**
-Thomas Paine. The Rights of Man. 1792-
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