Windows update for qtek 9090

Hello, I am Idris from Nigeria. a qtek phone user. all the programs on the phone is no more working and all attempt to upgrade it is all in vain. please i need all possible steps to upgrade it. thanks
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More about windows update qtek 9090
  1. Have you tried a hard reset, press Reset and hold down on/off key at the same time, this will wipe everything and put it back to factory defaults.
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