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Blue screen - not your average error -

Last response: in Windows 7
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June 20, 2012 7:52:22 PM

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002A535C8
BCP3: FFFFF8800ADAA430
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1


Can't find any info with a quick search. I am more a hardware, not software guy. If anyone has a solution that would be appreciated.

ALSO - I don't know if this is related but it is a $1000 gaming rig with an SSD, boots up great, but takes about 5 minutes to shut down. Reason for this?
June 20, 2012 8:05:42 PM

do you have an external hard drive? because i have one and when i shutdown with it plugged in it takes forever aswell as when i unplug it while im running something off it (ventrilo, etc) it will BSOD
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a b $ Windows 7
June 20, 2012 8:10:09 PM

Quote:
Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION

This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.


In addition: BCP1 = 0xC0000005: STATUS_ACCESS_VIOLATION, meaning the cause of the crash was memory corruption.

As its very unlikely a windows service has a memory corruption issue, either a driver is corrupting memory, or you have a RAM error. Of the two, a RAM error is more likely.

Run memtest86 for a few hours and report back.
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June 21, 2012 12:41:13 AM

I just installed a xonar dg, no errors have ever happend before this. would the sound card be the culpurate?
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June 21, 2012 12:49:42 AM

If it wasn't happening before you installed the new hardware, take it back out and try to recreate the problem...
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June 21, 2012 1:00:18 AM

That's the thing is that it's hit and miss. Somedays, like today, I started up 3 or 4 times with no errors / blue screens / weird things. Unlike yesterday where I was up to 4 or 5 times rebooting before it was stable.
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Best solution

June 21, 2012 6:38:47 PM

Take out any unnecessary hardware like sound cards and stuff and then run some basic hardware tests, memtest, seatools/wdtools and if you can't find anything wrong then stress test it overnight with prime 95 or something to try to recreate problems. After that I would suggest running an sfc /scannow repair to see if there are any corrupted system files and hopefully from there you have a good idea of what's going on.
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August 1, 2012 9:23:31 PM

Best answer selected by ramsfan6239.
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