Problem installing merlin C201 on XP

[Guest]

Archived from groups: alt.cellular.sprintpcs (More info?)

Folks,

I received Novatel Merlin C201 card for our company and I am trying to
install it on my laptop. Installation runs without any problem but when I
try to start the connection manager it gives me erorr that either my card is
already in use or it could not find the card.

I went through Sprint tech support and the guy walked me through some steps
and I found that in

Control Panel -> System -> Hardware -> Device Manager

The Novatel device had "!" which meant that it was not able to find the
resources. The support guy mentioned that it was not able to find free IRQ.

There were couple of IRQs available. I also uninstalled Blue tooth device
and disabled internal modem to free up more IRQs but I am still having same
problem.

Has anyone installed Merlin C201 card on XP Home edition SP1?

Thanks.

--
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[Guest]

Archived from groups: alt.cellular.sprintpcs (More info?)

> That's what I have been doing. I always inserted card after booting
> the computer, but it still has problem.
>

Well, it sounds like there may be a number of i subtle ssues that prevent
that card from working in your laptop.

What I can tell you is that I have the C201 on a Windows XP home edition
Toshiba laptop. When initially installed it exhibited the same problems you
report., except I was able to work around them Later, when I had to do a
complete windows recovery of the computer, the problem went away.

I don't know what your circumstances are, but, you might weigh the time
effort and frustration of trying to fix it with the effort it would take to
do a complete restore, and make the connection manager and card the first
thing that goes back in. (And set up a restore point once it works before
anything else gets reinstalled) This basically bypasses all the complicated
expert diagnosing and guesswork, and it sounds like you already have tried
the kinds of things I might otherwise suggest, like looking for IRQ
conflicts. A complete OS recovery is kind of drastic, but it worked for me.

 

[briant]

Archived from groups: alt.cellular.sprintpcs (More info?)

I had the same problems, I removed the card and reinstalled the software,
inserted the card and it worked fine.
I'm not sure if this will fix your issue but it is an easy thing to try.
You may try totally removing the software first.


"Hemant Shah" <shah@typhoon.xnet.com> wrote in message
news:cp2db3$9t8$1@new7.xnet.com...
>
> Folks,
>
> I received Novatel Merlin C201 card for our company and I am trying to
> install it on my laptop. Installation runs without any problem but when I
> try to start the connection manager it gives me erorr that either my card
> is
> already in use or it could not find the card.
>
> I went through Sprint tech support and the guy walked me through some
> steps
> and I found that in
>
> Control Panel -> System -> Hardware -> Device Manager
>
> The Novatel device had "!" which meant that it was not able to find the
> resources. The support guy mentioned that it was not able to find free
> IRQ.
>
> There were couple of IRQs available. I also uninstalled Blue tooth device
> and disabled internal modem to free up more IRQs but I am still having
> same
> problem.
>
> Has anyone installed Merlin C201 card on XP Home edition SP1?
>
> Thanks.
>
> --
> Hemant Shah /"\ ASCII ribbon campaign
> E-mail: NoJunkMailshah@xnet.com \ / ---------------------
> X against HTML mail
> TO REPLY, REMOVE NoJunkMail / \ and postings
> FROM MY E-MAIL ADDRESS.
> -----------------[DO NOT SEND UNSOLICITED BULK E-MAIL]------------------
> I haven't lost my mind, Above opinions are mine only.
> it's backed up on tape somewhere. Others can have their own.

 

[Guest]

Archived from groups: alt.cellular.sprintpcs (More info?)

While stranded on information super highway Frank Thomas wrote:
>> That's what I have been doing. I always inserted card after booting
>> the computer, but it still has problem.
>>
>
> Well, it sounds like there may be a number of i subtle ssues that prevent
> that card from working in your laptop.
>
> What I can tell you is that I have the C201 on a Windows XP home edition
> Toshiba laptop. When initially installed it exhibited the same problems you
> report., except I was able to work around them Later, when I had to do a
> complete windows recovery of the computer, the problem went away.
>
> I don't know what your circumstances are, but, you might weigh the time
> effort and frustration of trying to fix it with the effort it would take to
> do a complete restore, and make the connection manager and card the first
> thing that goes back in. (And set up a restore point once it works before
> anything else gets reinstalled) This basically bypasses all the complicated
> expert diagnosing and guesswork, and it sounds like you already have tried
> the kinds of things I might otherwise suggest, like looking for IRQ
> conflicts. A complete OS recovery is kind of drastic, but it worked for me.
>

Unfortunately, a complete OS recovery is not an option right now for me.

>
>

--
Hemant Shah /"\ ASCII ribbon campaign
E-mail: NoJunkMailshah@xnet.com \ / ---------------------
X against HTML mail
TO REPLY, REMOVE NoJunkMail / \ and postings
FROM MY E-MAIL ADDRESS.
-----------------[DO NOT SEND UNSOLICITED BULK E-MAIL]------------------
I haven't lost my mind, Above opinions are mine only.
it's backed up on tape somewhere. Others can have their own.