SB Audigy 2

[Zolares]

I've been having problems installing my SB Audigy 2. The install cd tells me that I have no SB Audigy 2 but it's certainly in there. I went to support, hoping for help but their solutions have yet to solve the problem after 2 weeks. So I came here figuring that someone here could help. Creative gave me a new install cd too, but that didn't fix the problem.

 

[umheint0]

If you go into your system settings, is the card listed there? If not, you might not have the card slotted in properly.

XP 2500+ Barton @ 2256Mhz
A7N8X Dlx
2x512MB Corsair PC3200
MSI GF3Ti 500 @ 265/570
16x DVD-ROM
2x80GB 7200RPM Maxtor
Onboard audio
3DMark 2001 SE - 10528

 

[Zolares]

I have a Multimedia controller in the catergory of other devices. I'm pretty sure that it's the Audigy 2.

 

[umheint0]

It most likely is. Have you tried going into the new hardware wizard and setting it up from there?

XP 2500+ Barton @ 2256Mhz
A7N8X Dlx
2x512MB Corsair PC3200
MSI GF3Ti 500 @ 265/570
16x DVD-ROM
2x80GB 7200RPM Maxtor
Onboard audio
3DMark 2001 SE - 10528

 

[Zolares]

Yes but after installing the software, my sound card is not listed as a SB Audigy 2 or anything like it. I tried updating drivers from there but again I am told that I don't have a Soundblaster Audigy 2 on my computer.

 

[umheint0]

Did you select the option that says "i have a disk", or did you let windows select the appropriate driver for the device?

XP 2500+ Barton @ 2256Mhz
A7N8X Dlx
2x512MB Corsair PC3200
MSI GF3Ti 500 @ 265/570
16x DVD-ROM
2x80GB 7200RPM Maxtor
Onboard audio
3DMark 2001 SE - 10528

 

[Zolares]

I think it was the let Windows pick. Creative just replied with something about updating the motherboard and running a selective startup. You think that might help fix it too?

 

[umheint0]

I would say do what creative says.

As far as I can tell, windows recognizes the device, so there isn't a hardware issue (ie defective PCI slot or soundcard), but the drivers don't get installed. You sure you have the WinXP drivers?

I'd say I'm kind of at a loss. I'll leave this thread for people with more experience dealing with creative cards. I'm more of a pro audio nut myself, and I don't have problems with that stuff at all.

XP 2500+ Barton @ 2256Mhz
A7N8X Dlx
2x512MB Corsair PC3200
MSI GF3Ti 500 @ 265/570
16x DVD-ROM
2x80GB 7200RPM Maxtor
Onboard audio
3DMark 2001 SE - 10528

 

[aliu42]

Did you disable onboard sound first?

That is, if your running onboard sound...

Aliu

Only two things are infinite, the universe and human stupidity, and I'm not sure about the former.
--Albert Einstein

 

[r2k]

Take out the Audigy2, disable the onboard sound and uninstall its drivers. Remove the Audigy2 (if it's there) from Device Manager (and uninstall anything that got partially installed or stuff like that). Insert the Audigy2 in another PCI slot and boot up. When Windows finds your card, click cancel when it's asking for drivers and start the install program from the CD Creative provided. Reboot and it should be fine (if it wasn't, then I really don't know). Ah, and upgrade to latest drievrs on Creative website but you need to install the CD drivers first.

 

[Zolares]

I was running an SB Live before. I'm actually not familiar with onboard sound. Where would I turn it off?

 

[umheint0]

It's in the bios. You can tweak lots of stuff in there, as well, though don't go messing with it if you don't really know what you're doing.

XP 2500+ Barton @ 2256Mhz
A7N8X Dlx
2x512MB Corsair PC3200
MSI GF3Ti 500 @ 265/570
16x DVD-ROM
2x80GB 7200RPM Maxtor
Onboard audio
3DMark 2001 SE - 10528