Article: Sprint #2 in Consumer Reports Bay Area survey

Archived from groups: alt.cellular.sprintpcs (More info?)

http://sfgate.com/cgi-bin/article. [...] AL3LM1.DTL

Article in today's San Francisco Chronicle's Business section reports
that Sprint is #2 in Consumer Reports survey of Bay Area CR subscribers.
Its 61% satisfaction score is unchanged from last year.

"Locally, Cingular Wireless and Sprint both finished a distant second to
Verizon. Consumer Reports found both companies had "middling" levels of
consumer satisfaction nationwide."

"Sprint did not dispute the findings, but said the company is continuing
to invest in its network and improve its customer service. "We have
higher aspirations to be No. 1," spokeswoman Caroline Semerdjian said."

"Cingular and Sprint might be a better choice for people who use vastly
different amounts of minutes from one month to the next."

--
Frank Harris in San Francisco with an A680