Windows 7 not connected to internet

Hi, I'm using a laptop with windows 7. I can connect to wireless connection at home and elsewhere. However, when I'm at my boyfriend's place, I can't seem to get on the internet. It shows connected but it doesn't allow me to get onto any site. I've tried searching for answers, cleared dns and all sorts of possible solutions but none works. Help please?
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More about windows connected internet
  1. Ask your boyfriend to reset his router by unplugging it from the power point, then plugging it back in. Wait until all it's lights have stopped flashing before trying to connect.
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