BSOD Error BCCode: 124

swimmergb

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Jun 22, 2012
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about a month ago i started to get bsod's while gaming, and only while gaming, i was then informed on a different website that my power supply could not support my video card so i went out and bought a new one. it is 800 wats and can support it just fine. So i just got my computer up and running and wanted to test it. So i downloaded one of battlefield's play for free games and started playing and about after five mins the computer shut down and restarted. No blue screen. When i arrived at the desk top it gave me a little pop up that said this
___________________________________________________________________________________________________
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8006F3A1F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\062112-32573-01.dmp
C:\Users\Name\AppData\Local\Temp\WER-59732-0.sysdata.xml

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________________________________________________________________________________________________
Here are my specs:
Manufacturer: Hewlett-Packard
Processor: AMD Phenom(tm) II X4 830 Processor (4 CPUs), ~2.8GHz
Memory: 6144MB RAM
Hard Drive: 986 GB
Video Card: NVIDIA GeForce GTX 550 Ti
Monitor:
Sound Card: Speakers (Realtek High Definition Audio)
Speakers Headphones: Turtle Beach Earforce x11 Headset
Keyboard: USB Root Hub
Mouse: USB Root Hub
Mouse Surface:
Operation System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)

Thanks!
 

swimmergb

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Jun 22, 2012
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yes i have, And random question, do you think it's the video card if it only happens while playing games and i noticed that right before the bsod comes i get a bit of fps lag, around 15-25 fps.
 
Bug Check 0x124: WHEA_UNCORRECTABLE_ERROR

This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).

In addition, for a BCP1 of 0x00000000:

A machine check exception occurred.

So probably HW. I doubt its the GPU though, as I'd expect either 0x116 or 0x117 to be thrown instead. This BSOD is typical of an unstable CPU, though it can pop up due to a variety of different causes.
 

swimmergb

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Jun 22, 2012
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sorry for the wait, but all i did was change the cord comming from my power suppply and going into the video card. I have 2 of them comming from the power supply so i just swaped them and that has worked for about the past 2 weeks. Just now i was playing bf3 and i went to get somthing, came back and the BSOD was back on my screen, These are the details.
______________________________

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 24
BCP1: 00000000001904FB
BCP2: FFFFF88009A5BBE8
BCP3: FFFFF88009A5B440
BCP4: FFFFF800030E12B4
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\071012-32245-01.dmp
C:\Users\bartheld\AppData\Local\Temp\WER-55957-0.sysdata.xml

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Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
 
0x24: NTFS_FILE_SYSTEM happens whenever the ntfs.sys driver crashes. Can happen for many reasons, but corrupted memory or poorly written drivers are generally the problem.

0x3B: SYSTEM_SERVICE_EXCEPTION happens whenever a windows service crashes. Generally, bad RAM/drivers are the root cause for this too...

Next time you get a BSOD, take not of the process that crashes. Its *probably* going to be the NT Kernel, but if you're lucky, it might point to, say, a component that can be traced to a specific piece of HW.

Next step I think is to run Prime95's Blend test [watch temps]. If that passes without issue, then the memory subsystem is fine.
 

swimmergb

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Jun 22, 2012
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Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA8008D6FB30
BCP3: FFFFFA8008D6FE10
BCP4: FFFFF8000337E510
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\080812-41153-01.dmp
C:\Users\bartheld\AppData\Local\Temp\WER-62384-0.sysdata.xml

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C:\Windows\system32\en-US\erofflps.txt


WTF!
 
Bug Check 0xF4: CRITICAL_OBJECT_TERMINATION

This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.

The root issue for all the BSOD's seems to show processes are quitting unexpectedly. At this point, I'm sure its HW, just can't tell which component.

Right now, make sure temps are in acceptable ranges. Really the only thing I can think of besides RAM that could be causing this much instability...
 

swimmergb

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Jun 22, 2012
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ok well at the moment i can't do anything because i start the computer up, the powersupply turns on and everything starts running, but the image does not display on the monitor and i noticed that the mouse light does not turn on either
 


Question: Is the PC getting past POST? If so, then the GPU becomes suspect. If not, then the PSU/Motherboard are likely the problem.

Clearly a HW problem though.
 

swimmergb

Honorable
Jun 22, 2012
25
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10,530
i am not sure what post means, but i ussualy get it after i click, "Start Windows Normally" but some times it gets passed that and i get to desktop and eventually get the bsod
Also tried running in safe mode but the screen went black.

 


Power On Self Test (P.O.S.T.)