Wireless adapter connected but no internet

[cavebear]

OK, so what is going wrong, I just bought this new HP computer windows 8 on Sat, have hooked up my net gear N300 WNA3100, and still can't get on line, and it was working fine on my windows XP machine, but it was 7 years old, and giving me trouble, and my WNA is less than 9 months old, so where do I go from here,,,,, Ray

 

[phil22]

if you installed the software from the Netgear CD, I very much doubt that it's Windows 8 compatible.

Download the Windows 8 software package (Software Version 2.1) from here:
http://downloadcenter.netgear.com/en/default.aspx

I suggest you unplug the wireless adapter before starting new software installation,
and also uninstall existing Netgear software from your PC, since it's incompatible.

Now begin the new Netgear software 2.1 installation.
Plug in the wireless adapter when prompted to do so.