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BSOD Crash help please.

Last response: in Windows 7
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June 25, 2012 5:11:25 AM

Hello,
I got a crash and I am not knowledgable about debugging can someone please help me figure this out.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000096
BCP2: FFFFF9600019ADC6
BCP3: FFFFF8800E1E3EE0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\062412-15444-01.dmp
C:\Users\Ryan\AppData\Local\Temp\WER-21715-0.sysdata.xml

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Any help would be appreciated. Thanks.

More about : bsod crash

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a b $ Windows 7
June 25, 2012 5:25:31 AM
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The most likely candidates seems to be the GPU drivers. if you can, uninstall and graphics card drivers, reboot, and download and install the most recent version
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a b $ Windows 7
June 25, 2012 1:36:52 PM

Quote:
Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION

This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.


Run memtest86 for an hour or two. Most likely suspect at present is bad RAM.
June 25, 2012 6:45:05 PM

Thanks all. Now I know where to start. I am going to do some reading. The only thing I can find that is different is that I just installed a Kingston HyperX SSD as my OS drive. All my drivers seem to be up to date.
July 2, 2012 1:52:09 AM

I installed the new firmware for my SSD and then continued to get the same BSOD. I then found that Nvidia NTune was causing a BSOD. I removed it and installed MSI afterburner and I haven't had a BSOD since.

Cheers!

Ryan
July 9, 2012 12:19:13 AM

Best answer selected by scmpc2600k.
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