Microsoft Windows 7 Home Premium, 32 bit, English, 1 Pack, DSP OEI (DVD)

[susan0588]

Hi, I am not a techie and would really appreciate some help with the jargon that Microsoft have added above! I don't want to waste my money on the wrong version - been trying to buy this all night - please help arrrrrgh!

 

[WR2]

DVD = includes the physical DVD and not just a license key
OEI = Original Equipment Installer. Also known as OEM (Original Equipment Manufacturer) (OEM software is intended for system builders only)
DSP = Delivery Service Partner
1 Pack = a single software license
English =
32bit = only contains the 32bit version of
Windows 7 Home Premium

What version of windows are you using now? Are you building a new computer at the moment? Or just upgrading from an earlier version of Windows (or getting ready to replace the Win7 Release Candidate?)

 

[WR2]

Windows 7: Retail $179 - Upgrade $110 - OEM/OEI $105

The upgrade option has both 64bit and 32bit DVDs and it comes with Tech Support from Microsoft if you should need it.
The OEM/OEI option has either 32bit or 64bit, not both... and when it comes to Tech Support - thats you. But you can still get access to the usual Knowledge base self support on the Microsoft website.

 

[The_Prophecy]

The upgrade option has both 64bit and 32bit DVDs and it comes with Tech Support from Microsoft if you should need it.
The OEM/OEI option has either 32bit or 64bit, not both... and when it comes to Tech Support - thats you. But you can still get access to the usual Knowledge base self support on the Microsoft website.

Just to clarify a bit more, Tech support from Microsoft that comes bundled in the price of the Retail and Upgrade packages is a phone support incident.

 

[WR2]

Tech support from Microsoft that comes bundled in the price of the Retail and Upgrade packages is a phone support incident.

The free support period lasts for 90 days from product activation.
In addition to phone support you can sometimes get support through e-mail and live chat depending on the nature of your problem (and where you happen to live). The live chat option can be especially handy since you can choose to let the support techs connect directly to your computer.