Problems calling 800 number

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I have had problems when i call 800 number that require that i call from the
state that i live in for example i wanted to call comcast and their 800
number required that i live in california and sprint pcs was saying that i
was calling from nevada by giving my number as a nevada phone number.......
 
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Phillip Devoll wrote:
>
> I have had problems when i call 800 number that require that i call from the
> state that i live in for example i wanted to call comcast and their 800
> number required that i live in california and sprint pcs was saying that i
> was calling from nevada by giving my number as a nevada phone number.......

Huh?

Try throwing a period in, at the end of your sentences, and maybe
your post would be a bit more coherent!

Notan
 
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Phillip Devoll wrote:
> I have had problems when i call 800 number that require that i call from the
> state that i live in for example i wanted to call comcast and their 800
> number required that i live in california and sprint pcs was saying that i
> was calling from nevada by giving my number as a nevada phone number.......

well, what's your cell phone's area code? 702, or 775? :)

--
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Steven J. Sobol, Geek In Charge / sjsobol@JustThe.net / PGP: 0xE3AE35ED

"The wisdom of a fool won't set you free"
--New Order, "Bizarre Love Triangle"
 
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"Phillip Devoll" <phillip@devoll.org> wrote:

>I have had problems when i call 800 number that require that i call from the
>state that i live in for example i wanted to call comcast and their 800
>number required that i live in california and sprint pcs was saying that i
>was calling from nevada by giving my number as a nevada phone number.......

1. Call from your home phone (assuming it's in CA)
2. Call the firm's non toll free number.
3. Move
 
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On Fri, 22 Apr 2005 18:47:46 -0500, Jack S. <Jack@nospam.com> wrote:

>"Phillip Devoll" <phillip@devoll.org> wrote:
>
>>I have had problems when i call 800 number that require that i call from the
>>state that i live in for example i wanted to call comcast and their 800
>>number required that i live in california and sprint pcs was saying that i
>>was calling from nevada by giving my number as a nevada phone number.......
>
>1. Call from your home phone (assuming it's in CA)
>2. Call the firm's non toll free number.
>3. Move
>
Call from a pay phone.
 
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My area code is 530.
"Steve Sobol" <sjsobol@JustThe.net> wrote in message
news:d4btt1$940$3@ratbert.glorb.com...
> Phillip Devoll wrote:
> > I have had problems when i call 800 number that require that i call from
the
> > state that i live in for example i wanted to call comcast and their 800
> > number required that i live in california and sprint pcs was saying that
i
> > was calling from nevada by giving my number as a nevada phone
number.......
>
> well, what's your cell phone's area code? 702, or 775? :)
>
> --
> JustThe.net - Apple Valley, CA - http://JustThe.net/ - 888.480.4NET (4638)
> Steven J. Sobol, Geek In Charge / sjsobol@JustThe.net / PGP: 0xE3AE35ED
>
> "The wisdom of a fool won't set you free"
> --New Order, "Bizarre Love Triangle"
>
 
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Hey thanx
First no home number ....
Second do not know the non 800 number
Third get a life.....
"Jack S." <Jack@nospam.com> wrote in message
news:e63j61lkdck9r8emukmpaqbldmoommu8dm@4ax.com...
> "Phillip Devoll" <phillip@devoll.org> wrote:
>
> >I have had problems when i call 800 number that require that i call from
the
> >state that i live in for example i wanted to call comcast and their 800
> >number required that i live in california and sprint pcs was saying that
i
> >was calling from nevada by giving my number as a nevada phone
number.......
>
> 1. Call from your home phone (assuming it's in CA)
> 2. Call the firm's non toll free number.
> 3. Move
>
>
>
 
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I have a cell phone so i do not have to find a pay phone...

"noah count" <ij978@aol.com> wrote in message
news:7k8m61l1lf9b2mnma1qos7keh7ul3d9dom@4ax.com...
> On Fri, 22 Apr 2005 18:47:46 -0500, Jack S. <Jack@nospam.com> wrote:
>
> >"Phillip Devoll" <phillip@devoll.org> wrote:
> >
> >>I have had problems when i call 800 number that require that i call from
the
> >>state that i live in for example i wanted to call comcast and their 800
> >>number required that i live in california and sprint pcs was saying that
i
> >>was calling from nevada by giving my number as a nevada phone
number.......
> >
> >1. Call from your home phone (assuming it's in CA)
> >2. Call the firm's non toll free number.
> >3. Move
> >
> Call from a pay phone.
>
 
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Phillip Devoll wrote:
> My area code is 530.

How is Sprint PCS "giving your number as a nevada phone number" if you have a
California area code?

I don't quite get it. Usually, phone systems that personalize menus and
services by phone number read your Caller ID or ANI info. Both would pass
530-xxx-xxxx as your phone number. Nevada's only area codes are 702 and 775; if
your cell phone number is in one of those area codes, it's a Nevada number. If
your cell phone number is in AC 530, it's a California number.

You're saying your cell phone number is in 530, right?

--
JustThe.net - Apple Valley, CA - http://JustThe.net/ - 888.480.4NET (4638)
Steven J. Sobol, Geek In Charge / sjsobol@JustThe.net / PGP: 0xE3AE35ED

"The wisdom of a fool won't set you free"
--New Order, "Bizarre Love Triangle"
 
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Area code 530 is in northern California. I don't see how that
could be construed as a Nevada number.

--
John Richards



"Phillip Devoll" <phillip@devoll.org> wrote in message news:89Dbe.8401$J12.710@newssvr14.news.prodigy.com...
> My area code is 530.
> "Steve Sobol" <sjsobol@JustThe.net> wrote in message
> news:d4btt1$940$3@ratbert.glorb.com...
>> Phillip Devoll wrote:
>> > I have had problems when i call 800 number that require that i call from
> the
>> > state that i live in for example i wanted to call comcast and their 800
>> > number required that i live in california and sprint pcs was saying that
> i
>> > was calling from nevada by giving my number as a nevada phone
> number.......
>>
>> well, what's your cell phone's area code? 702, or 775? :)
 
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On Wed, 27 Apr 2005 15:14:58 -0700, Steve Sobol <sjsobol@JustThe.net>
wrote:

>Phillip Devoll wrote:
>> My area code is 530.
>
>How is Sprint PCS "giving your number as a nevada phone number" if you have a
>California area code?
>
>I don't quite get it. Usually, phone systems that personalize menus and
>services by phone number read your Caller ID or ANI info. Both would pass
>530-xxx-xxxx as your phone number. Nevada's only area codes are 702 and 775; if
>your cell phone number is in one of those area codes, it's a Nevada number. If
>your cell phone number is in AC 530, it's a California number.
>
>You're saying your cell phone number is in 530, right?

I don't quite get it, either, but now that I read back through the
thread I see that this is very similar to what happened on my account
awhile back, too. I was living in Missouri and had an 816 number, but
when I called any of my credit card companies, mortgage company, etc.,
I always had to answer more than a few questions in order to establish
my identity, and when I called from home the number of questions was
much lower, usually just one. So I started asking my CC CSR's to add
my PCS number to my CC account to help them recognize me, and that's
when it became obvious that the number that came up on their screens
was NOT my number. The only part that matched in my case was the 816
Area Code. Dialing the number that showed up gave a "This number is
not in service" message. I tried several times to report it to SPCS
and get it corrected, but was never successful. About 10-11 months
later, I moved out of Missouri and haven't had the problem since
setting up my account at the new place.

My theory is that the wrong CSA code was entered during account setup,
but I was not able to confirm it. BTW, SPCS has an ANI number you can
use to see what the system thinks your number is, but I'm not sure
it's public knowledge so I'll let someone else provide it.
 

Phillip

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I have talked to people and they say my phone number is from the state of
Nevada.... when my phone number is in the 530 are code...

"John Richards" <jr70@blackhole.invalid> wrote in message
news:BlPbe.1144$6z3.694@newssvr33.news.prodigy.com...
> Area code 530 is in northern California. I don't see how that
> could be construed as a Nevada number.
>
> --
> John Richards
>
>
>
> "Phillip Devoll" <phillip@devoll.org> wrote in message
> news:89Dbe.8401$J12.710@newssvr14.news.prodigy.com...
>> My area code is 530.
>> "Steve Sobol" <sjsobol@JustThe.net> wrote in message
>> news:d4btt1$940$3@ratbert.glorb.com...
>>> Phillip Devoll wrote:
>>> > I have had problems when i call 800 number that require that i call
>>> > from
>> the
>>> > state that i live in for example i wanted to call comcast and their
>>> > 800
>>> > number required that i live in california and sprint pcs was saying
>>> > that
>> i
>>> > was calling from nevada by giving my number as a nevada phone
>> number.......
>>>
>>> well, what's your cell phone's area code? 702, or 775? :)
>
 

Phillip

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Yes I am saying that I have a 530 area code but I have been told that I am
dialing front a Nevada phone number according to their caller id..
"Steve Sobol" <sjsobol@JustThe.net> wrote in message
news:d4p2lu$sa1$1@ratbert.glorb.com...
> Phillip Devoll wrote:
>> My area code is 530.
>
> How is Sprint PCS "giving your number as a nevada phone number" if you
> have a California area code?
>
> I don't quite get it. Usually, phone systems that personalize menus and
> services by phone number read your Caller ID or ANI info. Both would pass
> 530-xxx-xxxx as your phone number. Nevada's only area codes are 702 and
> 775; if your cell phone number is in one of those area codes, it's a
> Nevada number. If your cell phone number is in AC 530, it's a California
> number.
>
> You're saying your cell phone number is in 530, right?
>
> --
> JustThe.net - Apple Valley, CA - http://JustThe.net/ - 888.480.4NET (4638)
> Steven J. Sobol, Geek In Charge / sjsobol@JustThe.net / PGP: 0xE3AE35ED
>
> "The wisdom of a fool won't set you free"
> --New Order, "Bizarre Love Triangle"
 

Phillip

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Sound like my problem, that is why I filled a complaint with the fcc and
sprint pcs regulatory division is calling me tomorrow.......
I already know it is a problem with their switch in lasvega Nevada
"Paul Miner" <pminer@elrancho.invalid> wrote in message
news:uqd071p5aff631qimcgaruh1qk3rgne3qd@4ax.com...
> On Wed, 27 Apr 2005 15:14:58 -0700, Steve Sobol <sjsobol@JustThe.net>
> wrote:
>
>>Phillip Devoll wrote:
>>> My area code is 530.
>>
>>How is Sprint PCS "giving your number as a nevada phone number" if you
>>have a
>>California area code?
>>
>>I don't quite get it. Usually, phone systems that personalize menus and
>>services by phone number read your Caller ID or ANI info. Both would pass
>>530-xxx-xxxx as your phone number. Nevada's only area codes are 702 and
>>775; if
>>your cell phone number is in one of those area codes, it's a Nevada
>>number. If
>>your cell phone number is in AC 530, it's a California number.
>>
>>You're saying your cell phone number is in 530, right?
>
> I don't quite get it, either, but now that I read back through the
> thread I see that this is very similar to what happened on my account
> awhile back, too. I was living in Missouri and had an 816 number, but
> when I called any of my credit card companies, mortgage company, etc.,
> I always had to answer more than a few questions in order to establish
> my identity, and when I called from home the number of questions was
> much lower, usually just one. So I started asking my CC CSR's to add
> my PCS number to my CC account to help them recognize me, and that's
> when it became obvious that the number that came up on their screens
> was NOT my number. The only part that matched in my case was the 816
> Area Code. Dialing the number that showed up gave a "This number is
> not in service" message. I tried several times to report it to SPCS
> and get it corrected, but was never successful. About 10-11 months
> later, I moved out of Missouri and haven't had the problem since
> setting up my account at the new place.
>
> My theory is that the wrong CSA code was entered during account setup,
> but I was not able to confirm it. BTW, SPCS has an ANI number you can
> use to see what the system thinks your number is, but I'm not sure
> it's public knowledge so I'll let someone else provide it.
>
 
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Phillip wrote:
>
> Yes I am saying that I have a 530 area code but I have been told that I am
> dialing front a Nevada phone number according to their caller id..

Are you, by chance, on any type of pre-paid plan?

Notan
 
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Phillip wrote:
> I have talked to people and they say my phone number is from the state of
> Nevada.... when my phone number is in the 530 are code...

Then they're not only idiots, but lazy. It's not hard to look up which state an
area code is in. You could probably even do it via google.

702 and 775 are the only area codes in Nevada. 702 is Greater Las Vegas. 775 is
everywhere else in the state.

--
JustThe.net - Apple Valley, CA - http://JustThe.net/ - 888.480.4NET (4638)
Steven J. Sobol, Geek In Charge / sjsobol@JustThe.net / PGP: 0xE3AE35ED

"The wisdom of a fool won't set you free"
--New Order, "Bizarre Love Triangle"
 
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"Steve Sobol" <sjsobol@JustThe.net> wrote in message
news:d59oi2$a7$1@ratbert.glorb.com...
> Phillip wrote:
>> I have talked to people and they say my phone number is from the state of
>> Nevada.... when my phone number is in the 530 are code...
>
> Then they're not only idiots, but lazy. It's not hard to look up which
> state an area code is in. You could probably even do it via google.

From Google: http://www.computerhope.com/areacode.htm

Tread lightly around Luddites!
 
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"Phillip" <phillipdevoll@comcast.net> wrote in message
news:LYXde.934$X21.352@newssvr21.news.prodigy.com...
>I have talked to people and they say my phone number is from the state of
>Nevada.... when my phone number is in the 530 are code...

"people" obviously don't understand the North American Dialing lan as
written. Area Codes are assigned by geographic area and do no over lap state
boundries. Looking up the 530 area code it is a California Area Code.

Why is this a discussion anyway?
 
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"Phillip" <phillipdevoll@comcast.net> wrote in message news:LYXde.934$X21.352@newssvr21.news.prodigy.com...
>I have talked to people and they say my phone number is from the state of
> Nevada.... when my phone number is in the 530 are code...

Ask them to read back the number as displayed on their caller ID.
Are they seeing 530-XXX-XXXX?

--
John Richards
 
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"John S" <johndsummers@teraearthlink.net> wrote in message news:ID4ee.5438$HL2.1197@newsread3.news.pas.earthlink.net...
>
> "Phillip" <phillipdevoll@comcast.net> wrote in message
> news:LYXde.934$X21.352@newssvr21.news.prodigy.com...
>>I have talked to people and they say my phone number is from the state of
>>Nevada.... when my phone number is in the 530 are code...
>
> "people" obviously don't understand the North American Dialing lan as
> written. Area Codes are assigned by geographic area and do no over lap state
> boundries. Looking up the 530 area code it is a California Area Code.
>
> Why is this a discussion anyway?

Is it possible that Sprint's hardware is sending out the wrong ANI for him,
eventhough the caller ID string is correct?

--
John Richards
 
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On Wed, 04 May 2005 14:41:59 GMT, "John Richards"
<jr70@blackhole.invalid> wrote:

>"John S" <johndsummers@teraearthlink.net> wrote in message news:ID4ee.5438$HL2.1197@newsread3.news.pas.earthlink.net...
>>
>> "Phillip" <phillipdevoll@comcast.net> wrote in message
>> news:LYXde.934$X21.352@newssvr21.news.prodigy.com...
>>>I have talked to people and they say my phone number is from the state of
>>>Nevada.... when my phone number is in the 530 are code...
>>
>> "people" obviously don't understand the North American Dialing lan as
>> written. Area Codes are assigned by geographic area and do no over lap state
>> boundries. Looking up the 530 area code it is a California Area Code.
>>
>> Why is this a discussion anyway?
>
>Is it possible that Sprint's hardware is sending out the wrong ANI for him,
>eventhough the caller ID string is correct?

Yes, but it's rare, which is why the folks participating in this
thread are having a hard time accepting it.

--
Paul Miner
 
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On Tue, 03 May 2005 23:07:07 -0700, Steve Sobol <sjsobol@JustThe.net>
wrote:

>Phillip wrote:
>> I have talked to people and they say my phone number is from the state of
>> Nevada.... when my phone number is in the 530 are code...
>
>Then they're not only idiots, but lazy. It's not hard to look up which state an
>area code is in. You could probably even do it via google.
>
>702 and 775 are the only area codes in Nevada. 702 is Greater Las Vegas. 775 is
>everywhere else in the state.

I don't think he's saying that people don't know where certain area
codes are from. He's saying that people are reading "his" area code
back to him, and it's not correct. The "lazy" and "idiot" tags might
not be fair.

--
Paul Miner
 
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"Paul Miner" <pminer@elrancho.invalid> wrote in message news:r8oh71d1ddndmejpn2o5nf847ipgaun6on@4ax.com...
> On Tue, 03 May 2005 23:07:07 -0700, Steve Sobol <sjsobol@JustThe.net>
> wrote:
>
>>Phillip wrote:
>>> I have talked to people and they say my phone number is from the state of
>>> Nevada.... when my phone number is in the 530 are code...
>>
>>Then they're not only idiots, but lazy. It's not hard to look up which state an
>>area code is in. You could probably even do it via google.
>>
>>702 and 775 are the only area codes in Nevada. 702 is Greater Las Vegas. 775 is
>>everywhere else in the state.
>
> I don't think he's saying that people don't know where certain area
> codes are from. He's saying that people are reading "his" area code
> back to him, and it's not correct.

Yeah, that's why I asked him to get these called people to read back
to him exactly what they're seeing. So far he hasn't revealed the exact
(supposedly Nevada) area code.

--
John Richards
 
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"John Richards" <jr70@blackhole.invalid> wrote in message
news:S75ee.1350$Jz2.1233@newssvr19.news.prodigy.com...
> "Phillip" <phillipdevoll@comcast.net> wrote in message
news:LYXde.934$X21.352@newssvr21.news.prodigy.com...
> >I have talked to people and they say my phone number is from the state of
> > Nevada.... when my phone number is in the 530 are code...
>
> Ask them to read back the number as displayed on their caller ID.
> Are they seeing 530-XXX-XXXX?
>
> --
> John Richards
>
Sometime no they read backa nevada phone number
 
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"Notan" <notan@ddress.com> wrote in message
news:42784CB8.41F797B6@ddress.com...
> Phillip wrote:
> >
> > Yes I am saying that I have a 530 area code but I have been told that I
am
> > dialing front a Nevada phone number according to their caller id..
>
> Are you, by chance, on any type of pre-paid plan?
>
> Notan
>
No I am noton a pre paid plan....