Culver City Sprint Store Is the WORST

[boe]

Archived from groups: alt.cellular.sprintpcs (More info?)

OK, you know the store is bad when they have to have a security guard check
people in! I spoke to a rep there who had me so angry within 30 seconds I
could see why they need a security guard.

Here's a crazy idea - get rid of the bad reps and have HELPFUL reps and
maybe, just maybe they won't need a security guard to protect the employees
any more.

 

[Guest]

Archived from groups: alt.cellular.sprintpcs (More info?)

Interesting. That's the only store in LA I haven't been to yet.

 

[Guest]

Archived from groups: alt.cellular.sprintpcs (More info?)

"boe" <boe_d@nospam.hotmail.com> wrote in
news:Ua2dnQDa8YgOL-ffRVn-gw@comcast.com:

> OK, you know the store is bad when they have to have a security guard
> check people in! I spoke to a rep there who had me so angry within 30
> seconds I could see why they need a security guard.
>
> Here's a crazy idea - get rid of the bad reps and have HELPFUL reps
> and maybe, just maybe they won't need a security guard to protect the
> employees any more.
>
I was there 2 days ago and got a new phone. the security guard was awful
the reps were npot to bad

 

[boe]

Archived from groups: alt.cellular.sprintpcs (More info?)

The security guard was "greeting" customers with a finger jammed into one
nostril. What a pleasant site that was!

I don't know if all reps at that store are as unpleasant as the rep I spoke
to. I believe his name was Robert. He put words in my mouth and got very
hostile. I looked for the manager but there wasn't one to be found. I'm
guessing Robert knocked the manager unconscious with a blunt, dense object
such as his head and tied the manager up in the back room.


"Ski" <ski@nospamtoday.com> wrote in message
news:Xns964DB19FA10DCMeeenospamtodaycom@207.217.125.201...
> "boe" <boe_d@nospam.hotmail.com> wrote in
> news:Ua2dnQDa8YgOL-ffRVn-gw@comcast.com:
>
>> OK, you know the store is bad when they have to have a security guard
>> check people in! I spoke to a rep there who had me so angry within 30
>> seconds I could see why they need a security guard.
>>
>> Here's a crazy idea - get rid of the bad reps and have HELPFUL reps
>> and maybe, just maybe they won't need a security guard to protect the
>> employees any more.
>>
> I was there 2 days ago and got a new phone. the security guard was awful
> the reps were npot to bad

 

[Guest]

Archived from groups: alt.cellular.sprintpcs (More info?)

larryt510@hotmail.com wrote in news:1115347949.137489.121440
@z14g2000cwz.googlegroups.com:

> Interesting. That's the only store in LA I haven't been to yet.
>
>

Actually the one in Torrance will keep you there for hours but it seems to
have given me at least the best service of all of them

 

[Guest]

Archived from groups: alt.cellular.sprintpcs (More info?)

The store in Santa Monica is the worst I've experienced. There's
usually a fee to park and at least an hour wait sometimes.

 

[boe]

Archived from groups: alt.cellular.sprintpcs (More info?)

Yeah - they have issues but I've never been treated as a hostile enemy by
personnel there. I wish they'd answer the phone though.

<larryt510@hotmail.com> wrote in message
news:1115448757.112870.112680@z14g2000cwz.googlegroups.com...
> The store in Santa Monica is the worst I've experienced. There's
> usually a fee to park and at least an hour wait sometimes.
>

 

[Guest]

Archived from groups: alt.cellular.sprintpcs (More info?)

The superstore in Westminster is the largest out of all the stores and
usually there's no wait when I've been there.

 

[Guest]

Archived from groups: alt.cellular.sprintpcs (More info?)

larryt510@hotmail.com wrote in news:1115448757.112870.112680
@z14g2000cwz.googlegroups.com:

> The store in Santa Monica is the worst I've experienced. There's
> usually a fee to park and at least an hour wait sometimes.

agreed

 

[boe]

Archived from groups: alt.cellular.sprintpcs (More info?)

I can say I had more luck at the SM store. I was told the tech was about to
leave but I convinced him it would only take a minute of his time. He was
willing to wait and stated he had heard of the echo issue with the POS
Audiovox/HTC 6601 phone. He ordered a replacement without any delay. I am
very pleased with the visit.

<larryt510@hotmail.com> wrote in message
news:1115448757.112870.112680@z14g2000cwz.googlegroups.com...
> The store in Santa Monica is the worst I've experienced. There's
> usually a fee to park and at least an hour wait sometimes.
>

 

[Guest]

Archived from groups: alt.cellular.sprintpcs (More info?)

"boe" <boe_d@nospam.hotmail.com> wrote in
news:X6GdnX_IQdk6jR3fRVn-gg@comcast.com:

> I can say I had more luck at the SM store. I was told the tech was
> about to leave but I convinced him it would only take a minute of his
> time. He was willing to wait and stated he had heard of the echo
> issue with the POS Audiovox/HTC 6601 phone. He ordered a replacement
> without any delay. I am very pleased with the visit.
>
> <larryt510@hotmail.com> wrote in message
> news:1115448757.112870.112680@z14g2000cwz.googlegroups.com...
>> The store in Santa Monica is the worst I've experienced. There's
>> usually a fee to park and at least an hour wait sometimes.
>>
Thank God the LG 325 can update over the air . No more Sprint stores. I
don't mind the SM store but parking is hard.

 

[Guest]

Culver city sprint store is actually the BEST! My mother and I went to have both of my sprint phones serviced and I ended up getting to new phones two days later. The service is very immediate and cordial, particularly the assistance of Mr. Troy Williams to whom I must give a special thanks! Gracias