Activation of a replacement phone

Archived from groups: alt.cellular.sprintpcs (More info?)

"John Smith" <someone@microsoft.com> wrote in message
news:Ma9ke.8260$cd.8174@trnddc01...
> I'm trying to get a consistent answer:
>
> If I purchase a new phone from eBay to replace my lost phone under the
same
> plan with the same phone number, how do I get the new phone activated?
> Through Sprint Customer Service? On my own through their website? Any
> activation service charge?
>
> Thanks.

As long as you are a SPCS customer, and just replacing your phone, there
should be no activation fee.

As to activating it, I'd recommend calling SPCS on a landline, as you will
need to do some programming on the cell phone. 888-211-4727.

Bob

Archived from groups: alt.cellular.sprintpcs (More info?)

Thanks for all the advice.

"Isaiah Beard" <sacredpoet@sacredpoet.com> wrote in message
news:1192k56jj9rkr0d@corp.supernews.com...
> John Smith wrote:
>> I'm trying to get a consistent answer:
>>
>> If I purchase a new phone from eBay to replace my lost phone under the
>> same plan with the same phone number, how do I get the new phone
>> activated? Through Sprint Customer Service? On my own through their
>> website? Any activation service charge?
>
>
> the best method I've found is to call *2 from the new handset, and follow
> the prompts to activate a new phone. When the CS rep answers, tell them
> you have an existing account and are swapping out phones. They will then
> pull up your account info and activate the phone via OTA programming.
> this tends to eb the quickest and most reliable way to get the new phone
> up and running.
>
>
> --
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