Unfortunately, this community has no way of knowing that the laptop is actually yours, so we cannot provide advice on this subject. Your best course of action is to contact the laptop vendor's support line with proof of ownership. They should be able to help you.
I have a way for you to get your password back. Using hypnosis, you can recall memories that you have forgotten, including lost passwords. You can go see a hypnosis specialist, but there are plenty of self-hypnosis techniques as well.
Hye kidcrumb, read the ToS you agreed to when you signed up here. No one here can help wiht anyone looking to bypass a PW for any reason whatsoever, how do you know that person owns the laptop and didnt steal it. Moron.