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question on cancellation fee

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June 1, 2005 8:29:58 PM

Archived from groups: alt.cellular.sprintpcs (More info?)

I have 3 phones through sprint. 2 of them are add-a-phones so they are
all under the same plan. If I cancel my account is it 150 for each
phone? If I remember correctly this is what a rep told me but wanted to
ask here to be sure.

Sprint isn't all that bad but I am disapointed in their phone
replacement rebate program. We've had to get junk phones off ebay
because we couldnt afford 150 for a new phone. When we did this it
started the wait period all over again.

I will probly be cutting my cell phones down to just 2. They will mainly
be used for emergencies or if I need to make a very important quick call.

my main reason for cancelling is because I can get 2 virgin mobile
phones and use vonage as much as I want and it would be much cheaper.


Does this sound doable or will I regret getting rid of sprint.


thanks
Anonymous
June 1, 2005 8:29:59 PM

Archived from groups: alt.cellular.sprintpcs (More info?)

Jim <asdf@seaqf.com> wrote:
> Sprint isn't all that bad but I am disapointed in their phone
> replacement rebate program. We've had to get junk phones
> off ebay because we couldnt afford 150 for a new phone.
> When we did this it started the wait period all over again.

I'm confused. Are you referring to the -every-18-months replacement
rebate? If so, and you are willing to sign another 2-year contract, you
get a $150 credit for each of your three phones. If you are only willing
to sign a 1-year contract, you get a $100 credit for each of your three
phones. If you aren't willing to sign a new contract, you don't get
anything. So I assume you weren't willing to sign a new contract, or you
were looking at a $300 phone?


Kevin M.
"Know your enemy, and know yourself; in one-thousand battles
you shall never be in peril." -- Sun Tzu, *The Art of War*
"Contentment... Complacency... Catastrophe!" -- Joseph Chevalier
Anonymous
June 2, 2005 12:26:19 AM

Archived from groups: alt.cellular.sprintpcs (More info?)

"Jim" <asdf@seaqf.com> wrote in message
news:aolne.27472$g66.25254@attbi_s71...
> I have 3 phones through sprint. 2 of them are add-a-phones so they are
> all under the same plan. If I cancel my account is it 150 for each
> phone? If I remember correctly this is what a rep told me but wanted to
> ask here to be sure.

Not necessarily. Check on your SPCS acct web page and see whether each phone
number is still under an annual agreement. If they are, then yes, you would
be obligated to pay $450.

>
> Sprint isn't all that bad but I am disapointed in their phone
> replacement rebate program. We've had to get junk phones off ebay
> because we couldnt afford 150 for a new phone. When we did this it
> started the wait period all over again.
>

If you activated those phones bought off eBay, which were previously
activated phones (used phones), then it should not have initiated a new 18
month waiting period. If you activated brand new phones, then yes ... it
would reset the 18 month time period.

> I will probly be cutting my cell phones down to just 2. They will mainly
> be used for emergencies or if I need to make a very important quick call.

Well, if you find that one or more of your phones is not obligated under an
annual agreement, you should be able to cancel one or both.
>
> my main reason for cancelling is because I can get 2 virgin mobile
> phones and use vonage as much as I want and it would be much cheaper.
>
>
> Does this sound doable or will I regret getting rid of sprint.
>
>
> thanks

Yes, it does, but not if those phones still have annual agreements.

Bob
Related resources
June 2, 2005 4:36:07 AM

Archived from groups: alt.cellular.sprintpcs (More info?)

I go for the cheapest phones I can find. I have asked many times when I
called sprint and they have said you need to have 18 months on any one
phone to qualify for the rebate program. Its hard to finish out the 18
months on a pre-existing phone if its in pieces. At the time I was
willing to sign a contract but I hate being tied to any one companty.
hopefully the phones I have now will fuction until my sprint service ends.

I also just called sprint and a rep told me it would be 450 to cancel my
whole account. 2 of my phones contracts are up march of 2006 so I could
cancel then for *only* 150 dollars. But even if I cancelled now it would
be a savings rather than pay 10 months of service.

I still might go with the cheapest vonage line to supplement some
minutes. my wife gets a lot of work calls and we have been going over
15-20 minutes on occasion.



> I'm confused. Are you referring to the -every-18-months replacement
> rebate? If so, and you are willing to sign another 2-year contract, you
> get a $150 credit for each of your three phones. If you are only willing
> to sign a 1-year contract, you get a $100 credit for each of your three
> phones. If you aren't willing to sign a new contract, you don't get
> anything. So I assume you weren't willing to sign a new contract, or you
> were looking at a $300 phone?
Anonymous
June 2, 2005 5:24:16 AM

Archived from groups: alt.cellular.sprintpcs (More info?)

When I bought a used phone in December they told me it would reset my
timer. I never did activate it. I bought a new phone.
Anonymous
June 2, 2005 5:24:17 AM

Archived from groups: alt.cellular.sprintpcs (More info?)

In article <4dtne.11608$uR4.11404@newsread2.news.atl.earthlink.net>,
jeromez1@earthlink.net says...
> When I bought a used phone in December they told me it would reset my
> timer. I never did activate it. I bought a new phone.
>

That someone needs remedial reading classes. From the Sprint PCS Rebate
eligibility page:

http://pcshandsetupgrade.sprint.com/popup/pop-sprintReb...

"Purchasing and activating a new phone and receiving any other discount
prior to date of eligibility for the rebate offer forfeits enrollment in
the program (excludes additional new lines of service)."

It's in the lightened font conditions at the bottom of that page. If
you'd activated the used phone, it would *not* have reset your 18
months.

The system would hiccup now and again, but reps have a transparent
billing code they can add to an account that tells the rebate processing
center that eligibility has been manually confirmed. In fact, if a
"Gold" customer came to me, I'd even add that code a couple of months
early if the customer was wanting to use it.

--
RØß
O/Siris
-+-
A thing moderately good
is not so good as it ought to be.
Moderation in temper is always a virtue,
but moderation in principle is always a vice.
+Thomas Paine, "The Rights of Man", 1792+
Anonymous
June 2, 2005 5:24:18 AM

Archived from groups: alt.cellular.sprintpcs (More info?)

O/Siris wrote:
> In article <4dtne.11608$uR4.11404@newsread2.news.atl.earthlink.net>,
> jeromez1@earthlink.net says...
>
>> When I bought a used phone in December they told me it would reset my
>>timer. I never did activate it. I bought a new phone.
>>
>
>
> That someone needs remedial reading classes. From the Sprint PCS Rebate
> eligibility page:
>
> http://pcshandsetupgrade.sprint.com/popup/pop-sprintReb...

I just checked my eligibility date. It's 1/1/06, six months before the end
of my current contract, and eighteen months after I activated my new line
and bought the only new phone I've ever had on the line. So the CSR who told
me that activating my most recent eBay phone reset the 18 months is a dumbass.

But it says my wife qualifies on 8/1/2005, and we initiated service by
setting up her line in 2000 and she has NEVER had a new phone on that
account... we set it up with an old phone my friend used to use. According
to that date, she last got a new phone on 2/1/2004. That *might* be when we
activated her P300 but we got it off eBay. She's out of contract and has
been for some time.

> The system would hiccup now and again,

Maybe that's what happened to us. Not a big deal, since she loves her P300
and definitely won't be getting a new phone any time soon. (and absolutely
not before August 1st of this year.)

--
JustThe.net - Apple Valley, CA - http://JustThe.net/ - 888.480.4NET (4638)
Steven J. Sobol, Geek In Charge / sjsobol@JustThe.net / PGP: 0xE3AE35ED

"The wisdom of a fool won't set you free"
--New Order, "Bizarre Love Triangle"
Anonymous
June 2, 2005 4:37:16 PM

Archived from groups: alt.cellular.sprintpcs (More info?)

What osiris wrote does not seem to negate what I wrote. When I like
you bought a p300 from ebay, they said that if I activated it, I would
not be eligible for a rebate on a new phone for 18 months. Yes I did
call in more than once. Gold? Gold sounds good. How do I get to be
Gold?
Anonymous
June 2, 2005 4:37:17 PM

Archived from groups: alt.cellular.sprintpcs (More info?)

Jerome Zelinske wrote:
> What osiris wrote does not seem to negate what I wrote. When I like
> you bought a p300 from ebay, they said that if I activated it, I would
> not be eligible for a rebate on a new phone for 18 months. Yes I did
> call in more than once.

Then the CSRs are idiots...


--
JustThe.net - Apple Valley, CA - http://JustThe.net/ - 888.480.4NET (4638)
Steven J. Sobol, Geek In Charge / sjsobol@JustThe.net / PGP: 0xE3AE35ED

"The wisdom of a fool won't set you free"
--New Order, "Bizarre Love Triangle"
Anonymous
June 3, 2005 2:36:39 AM

Archived from groups: alt.cellular.sprintpcs (More info?)

In article <04Dne.14349$w21.5578@newsread3.news.atl.earthlink.net>,
jeromez1@earthlink.net says...
> What osiris wrote does not seem to negate what I wrote. When I like
> you bought a p300 from ebay, they said that if I activated it, I would
> not be eligible for a rebate on a new phone for 18 months. Yes I did
> call in more than once. Gold? Gold sounds good. How do I get to be
> Gold?
>

:) 

This is O/Siris, posting from a different PC.

In short, the system takes care of that automatically. They wouldn't
even train us on the criteria. The system Sprint Reps use includes a 1
to 5 star setting called "Value". It's based on lots of things. When
it reaches 4 or 5 stars, you're golden. :) 

--
A Freedom Advocate
-+-
"[A] major source of objection to a free economy
is precisely that it... gives people what they want
instead of what a particular group thinks they ought
to want. Underlying most arguments against the free
market is the lack of belief in freedom itself."
Milton Friedman, "Capitalism and Freeodom", 1962
Anonymous
June 6, 2005 8:08:43 AM

Archived from groups: alt.cellular.sprintpcs (More info?)

This is not correct. There is "no change" to your contract if you do an esn
change. Your contract is affected in many ways but for sure these two:
1) hardware: if you accept sprint subsidized equipment, it will usually
reset your contract
2) plan: if you move to a new promotion/plan, it will usually reset your
contract.

Someone gave you bad info: putting a used phone on the line doesn't change
your contract clock. dr
--
dr.news Better Price? (not better than you deserve, just more than you are
used to)
If I can help: dr.news@better-price.biz.nospam or thru this notes forum.

"Jerome Zelinske" <jeromez1@earthlink.net> wrote in message
news:4dtne.11608$uR4.11404@newsread2.news.atl.earthlink.net...
> When I bought a used phone in December they told me it would reset my
> timer. I never did activate it. I bought a new phone.
>
!