My laptop dvd player plays only cd not dvd what is the problem

Hello,
my laptop plays only cd and dvd what is the problem
2 answers Last reply
More about laptop player plays problem
  1. Use a dvd rom lens head-cleaner dvd/cd to clean dvd lens.
  2. Hello,

    What laptop? Are you sure it has a DVD player?

    If it is - download VLC media player and see if the DVD works on that.

    http://www.videolan.org/vlc/index.html

    If it was working before, and now it doesn't, the optical reader for the DVD part is probably shot/worn out. Or you just don't have the software to play DVDs.
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