My laptop dvd player plays only cd not dvd what is the problem

my laptop plays only cd and dvd what is the problem
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More about laptop player plays problem
  1. Use a dvd rom lens head-cleaner dvd/cd to clean dvd lens.
  2. Hello,

    What laptop? Are you sure it has a DVD player?

    If it is - download VLC media player and see if the DVD works on that.

    If it was working before, and now it doesn't, the optical reader for the DVD part is probably shot/worn out. Or you just don't have the software to play DVDs.
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